Tri-Care Automotive 13873 Airline Highway, Baton Rouge, LA 70817

"I purchased my truck brand new. It had never been worked on before. I took it to Tri-Care to have some lifters replaced in my engine a year later, after the warranty had expired. Upon inspection after their service, I was surprised to find that many components were not reinstalled properly. When I attempted to change my thermostat, I discovered parts left hanging without proper reattachment. Additionally, some nuts and bolts were missing from places where they were deemed unnecessary by the service personnel. I cannot recommend this company to anyone."

"Dishonest company. I was quoted 1100 for an ignition coil replacement and spark plugs. Coil replacement is a fast easy job. The spark plugs, which they were charging me $38 a piece for , but are actually $10 a piece . Wow. Also told me I had to pay for the diagnostic fee on top of the services. Update : my son did all of the above for 180 parts and about an hour an half times with wrong tools … had to use what he had"

"In addition to repairs to service & personal vehicles routine oil & filter changes. Although manufacturers recommendations for oil filter replacement is hand tight, TC has routinely tightened filter to the extent it was impossible for us to remove oil filter without returning to them to have it removed. For years you could count on TC for reliable service to your vehicles in a timely manner fixed right the first time. Hasn’t been our most recent experiences."

"Fast friendly service, Courtney was the absolute best and helping me with my issues. Told her I needed the vehicle back by Friday, she said she would try her best to make that happen, and it was ready by thursday! I have never used this company before however, I will definitely use them again in the future. Update: There was a few issues with my repair, however Tri-care went above and beyond resolving those issues!! A few days after the final fix, the owner called me personally saying that he had seen that my vehicle returned a few times, and asked if it was right, told him that it was. He said that if I had anymore problems with it to contact him directly. NOW THAT IS TOP NOTCH CUSTOMER SERVICE!!!! Will definitely use again for future repairs and will highly recommend!"

"Courtney was amazing! I needed a new engine and she moved heaven and earth to get me one! She did all of the work with the warranty folks ordering the engine, everything. She called me regularly to give me updates. Couldn’t be more pleased with the service I got from Tri-care"