Firestone Complete Auto Care 6699 Siegen Lane, Baton Rouge, LA 70809

"Shon, the GM is amazing. Her attitude & attention to customers is remarkable. My vehicle needs are always taken care of in a timely, cost effective and efficient manner. She doesn't just expect me/ my husband to take her word for the diagnostics, she let's us see it for ourselves."

"Reginald and Marshall were a pleasure and made a not so ideal situation (flat tire) a pleasant experience!"

"Ii set an appointment at 2 pm. However, they didn't start working on my car until after 4 pm. If they are not going to honor appointments, then they probably should not set them. This sets you up for negative survey's because if I didn't have an appointment, I probably wouldn't be upset if it took longer. But since I DID have an appointment, I am disappointed."

"Fantastic, know there businesses n very satisfied w work n amount paid to them each visit. Personal r company. Thanks again."

"I dropped my vehicle off for tire installation and they were done in 2 hours of service. You can view your car from the sitting area so there's no privacy and everything is right there. Customer service is about a B+ is only because they didn't write down all my needs when l called so l head to come back there the next week. The place is clean they give out coffee for free. They have a flat screen tv and l don't think you can turn the television and they have plenty of shopping in the area so you don't have to sit a long time and yes it's in walking view. I didn't use the bathroom so l don't no the condition and no l wasn't offered any type of beverages are snacks like the Lexus place does but when l came back l guess they were on break and they were eating pizza l mean boxes were stacked up so yes they do get their eat on to have enough to handle any type of car repair."