Whataburger

"This place usually has good food. I only say usually because it's rare, but sometimes (since I always order late night) I get stale fries. Everything else is great. It's impossible to get always get fresh fries, and it's understandable if it does happen. In fact, I doubt majority of my visits were less than stellar. I do feel bad for doing 4 stars on the food though."

"Hostess threw away our to-go drinks and put our bagged food behind the counter as I took kids to bathroom after eating. When asked, her once great, friendly attitude changed, and she almost requested payment for the full drinks that she threw away in the empty restaurant."

"Best Whataburger in Hardin Co bc of employees at the counter. 2 ladies, professional, courteous, respectful, kind. They are the backbone and set the tone for every visit to be a good one!!!"

"3rd time for 25+ minutes to get an order wrong. I can understand the wait with one whole car in front of me and 3 in the parking lot. If i can make burgers faster, better tasting, and way cheaper at home, I no longer see the point."

"So I placed I mobile order. And it's my fault for not checking it before I left. But this place was packed. I saw the opportunity to leave and left. But when I got home there were just some many problems it was unreal. I called and spoke to a young man who was the manager. He tried to help but also did not have enough experience to actually be polite over the phone or during a rush, I believe. I went back and he replaced my food. To the dismay of quite a few people that were there. Apparently, they had been waiting for 45 minutes for their food order. And still no sign of it. As I left, I decided to check again. And again, they left out some things. I went back in and just sat down instead of getting in the other people way. It was a good 15 minutes before the other people got there for and I got up and told them I was still missing food. Basically, by the time I got home, all the food was long cold. And not with eating. It's really too expensive to eat there too, eat cold food. Again, the young man did try. You could tell he was working hard. But you could see a handful of people in the back standing around once their task was done. It was like they had never been told the next step or how to take the initiative to help the store or get a raise or promotion. Again, I'm not saying this is an everyday occurrence. It could have been a one-time bad day."