Valvoline Instant Oil Change 1898 Airline Drive, Bossier City, LA 71112

"I went in to get my oil changed and they found a bad cell in my battery. I was told by the genius at the famous AUTO parts chain that the battery was fine. Thank You!"

"I have never wanted to ever do this but here is what is happening. The one service that they don't have listed is Safety inspections. I had one done a almost a year ago for two years. My inspection sticker which still has over a year left is now lifting off the windshield after doing extensive research and calling customer service I'm told that they are able to replace the sticker. I get both locations one of which did have any stickers to told they can't do that because the DMV keeps up with that kind of stuff. So I will have to pay to have it replaced. Well if that's the case I will be going somewhere else to have it replaced because they should be able to remove the faulty one and send it back to the DMV. So I recommend that you don't think of Valvoline as a one stop shop. I was thinking about taking my business elsewhere anyway. If you don't want the Laws in your life don't go to Valvoline to get that inspection sticker."

"The gentlemen working on April 1st (Saturday morning) were absolutely wonderful. I came in for an oil change as I was leaving for deployment the next day. During the oil change the staff member asked me if I’d been having issues turning my truck on and I said “yes.” He then took the time to explain (and showed me on the iPad) how my battery was performing and how it should be. I immediately told him I wanted the battery replaced as well. They got it done within 15 minutes. Really friendly and knowledgeable."

"I DO NOT CHANGE MY OWN OIL. EVER! I've gone to many oil change places and these guys are the best. The company I was going to before put my oil filter on wrong and when confronted, totally denied. The first time I went to Valvoline it was on Airline north of 220. While getting oil changed I asked about their a/c (charge,tune,service whatever) work. Pay, I think $169, if their work didn't fix my a/c it was free. While I was sitting there their mechanic went to auto parts store and got the part I needed no extra charge. I knew then this was the place. Next oil change was at old minden and airline. Fast, friendly, in and out, an awesome job again! Took mom's 05 minivan to their store on pines rd. Again these guys went above and beyond. Van hasn't been driven in months and has close to 200,000 miles. While taking the dipstick out it broke, they didn't break it the 17 yrs and 200k broke it, when everything was complete the young man very apologetically informed me about the break. No problem, seriously. He said they didn't have a replacement on site but the manager had gone to purchase a new one and would be back shortly. Less than 5 minutes and I was on my way. Honestly they could have not told me and I would have never noticed the extra few minutes or the new dipstick (see top of post). Valvoline instant oil change has a customer for as long as I have a vehicle. And with these guys servicing my vehicles that's going to be a long time. Way to go guys, good job!"

"The staff is friendly and knowledgeable. All of the services I have had, from oil changes to new wiper blades and tire rotations, are performed in a professional and efficient manner. All of the staff I've encountered are always smiling and friendly (Ray, Jason, Allen, Stone)."