Maplewood Burgers Moss Bluff

"To much hype. Claimed the philly burger was huge and would be better to split. Half is literally like a 4 to 5 bite size. Wth is that and it tasted like meat loaf and bland little flavor but lost of grease. Wife couldn't even eat hers. The shake was way smaller and looked nothing like the pic they advertise. Whataburger is better that this place and for the price. Not worth it. Won't be back. Way to much hype."

"1st time coming to Maplewood Burgers. The quality, service and prices are all on point. The staff is attentive and friendly. A great all round experience!"

"We order here a lot, and it seems like the service, and communication has gone down. When we order online and we go to pick up, it shouldn't take an additional 10 minutes or more to get our order(never had this issue before). I show up 15 to 20 minutes per your instructions, and now it suddenly takes additional 10 plus minutes to get our orders. When I asked about why the service has been less than, the last few times, I'm told it is because they drop the fries as we get there. That's a first for me, being told that. She had sass as well. Which is to be understood, I gave attitude and was not happy. The turn over for employees is really an issue as well. Not real sure what is the issue lately, but it's not good business. We don't have a lot of options in this area. Would be cool, if individuals within the food industry actually took customer service seriously. Be proud of what you do, or do something else."

"I first tried Maplewood in Lake Charles. I honestly wasn’t impressed. With the food and especially the customer service. I thought I would give this place a try still. All I can say is wow! The atmosphere at this location is so much better. The manager was amazing. He checked on everyone multiple times. Assisted his employees. He even checked on them and explained stuff amazingly when one questioned something. Definitely a boss you would look for. The food was magnificent. Hot and fresh! However, the only complaint I have is that the portions are small for the price… the other location had a larger portions. Example: we ordered the fried pickles. Maybe 15 small pickles for $5-$7? A little too pricy for me. Same with the onion rings as well. That’s my only complaint. So I’ll take a star away. Other then that it’s fantastic! I’ll try again and update my review of the portion changes."

"Great burgers, friendly and quick service. We dined in, very clean. Ordered two stuffed burgers (shrimp and bacon), nice presentation and delicious. Burgers were hot on the inside, had seen reviews where they were just warm. Kick sauce is great, good flavor and just enough heat. A bit on the pricey side, two combos and one scoop of ice cream plus tip was about $45. But it should be expected for high quality food, so we will definitely return. Nice locally owned spot for a great gourmet burger."