Chick-fil-A 1300 Macarthur Drive, Alexandria, LA 71301

"This is not like any other Chick-fil-A I’ve ever been to. These people are slow! They walk slow, they move slow, etc. Get motivated people! Breakfast was it good. They got my order wrong. The food was slapped together."

"Drove a hour away and waited 45 min for my food. Couldn’t scan to redeem my points because the lady didn’t know how to turn it on. Other people were getting their food who ordered after me and when I asked what the hold up was. Lady had an attitude. It was for dine in"

"I hate having to come to this location. Recommend that this location move to a bigger building/area. The flow is terrible - management/leadership has to do a better job handling this. People still don't understand how to come into the drive through lane. Also why is there curbside parking when you don't offer curbside pick up. Bringing me my food when I'm at the back of the line makes no sense since I still have to wait for ppl to move out of the way to leave."

"The picture says it all. They forgot the top bun… ordered on Uber eats and all they did was give me a 2$ coupon for this issue. Be warned! Check your food!"

"Note to add: I just realized I had been in a Chick-fil-A. We had breakfast in one in Las Vegas. But not the chicken like dinner. We stopped for a quick dinner at this Chick-Fil-A, in June, 2023 I can't remember being to a Chic-fil-A before. Yes I've heard of them, but don't remember visiting one. We do have some near us, but there are few and I've just never had the opportunity to try them. So while in Alexandria, we decided on a quick dinner after another busy day on our trip. So we tried this Chic-fil-A. It was exactly 6PM. When we arrived, it was hard to get into the parking lot because of traffic cones blocking the entrance and making two lanes for the drive through. We had to park a ways away because of the chaos in the chick-fil-A parking lot. We walked inside to have a quick sit down dinner. There was no one in the restaurant at the time, other than us, and of course the employees. I made it very obvious when a began taking pictures, so I know they saw me. And there was a reason that I made it obvious. We ordered our meal and took a seat with an identifier placard. We had trouble finding a seat because every table that was not in the hot sun, was dirty and had trash on it. I'm speaking of the tables right in front of the counter. Every table was filthy. Well except one that wasn't too dirty. The tables on the side might have been clean, because it was over 90 degrees outside and they were in the sun. So nobody probably wanted to sit there. Obviously we didn't. We sat down and one of the employees brought out our food. The food was okay. The Chicken was decent, but I saw that the wife's sandwich was just a piece of chicken on a roll. Everything else, you must put together and add. So it seems that you make your own sandwich here. Interesting concept. So why have employees? I found the fries to have little taste. So quite honestly, I didn't find the meal worth the price. Ironically, I had KFC last night, and although it wasn't perfect either. It was much better than this and cheaper. I did this on purpose and had basically the same type of meal to give me an idea how the two compared. While we were eating, some of the employees started to clean the filth. There was trash on the tables and floor. But to their credit, they worked on it. One of the employees placed one disposable wipe for each table and chairs at each table. They did pick up some of the trash on the floor. But they do not look under the tables and chairs as they missed trash under the table and on the chair right across from us. Again to their credit, a man who might have been the manager came over to us to make sure everything was good and if we might want a refill on our drinks. We were pretty much done, so we declined. But I give him credit for making the effort. They did get most of the tables cleaned up when the 6:30pm crowd started coming in. That's about the time that we departed. The food not being the greatest could have been a result of the chaos outside with the drive through window. I don't know. But I find it hard to excuse the filthy conditions we walked into with an empty restaurant. It was not the greatest first impression of Chic-fil-A."