Tails-A-Waggin' Dog & Cat Inn

"The woman who took my call this morning made scheduling an appointment so seamless. Thank you, Tails-a-Waggin for always being there for your community! Three of our dogs have been cared for throughout the years here, and we appreciate you."

"my dog came back after a stay of 2 weeks a couple years ago. since then he has been very frightened of bigger people, especially men, not sure what happened here that caused this but im sure whatever it was is not good. wouldnt reccommend, find somewhere better to take your pets without risk of abuse."

"Staff is great but the owner Cat is terrible to deal with. Saw discrepancy on my invoices and I complained and asked for my invoices. She called me and said I was harassing her employees and I was not to ask for the invoices or I would be kicked out. Told me if you don’t trust us then take your dog else where. Spoke to the employees and non of them had felt I harassed them. Today I got notice saying I have no more days and I haven’t paid for my days but I just paid Monday. Had to pay for 1 day today but it will be my last. I don’t understand why she would not let me have my invoices, I can’t track the exact days I have because I wasn’t allowed too. If Cat would just do business right this place could be great. Cat is literally the rudest lady I have ever met and I really don’t think she should be running this place. She is never there and it seems like she treats this business as just a money grab. Really feel bad for her employees because they are great."

"I didn't deal with or talk to anyone, my partner did and mentioned that they seemed disorganized. We boarded. We were going out of town on Sunday, coming home Monday, but this place doesn't accept pets on the weekend. So we had to drop off our dog Friday evening for a pick up Monday afternoon. That felt like a money grab but we we desperately trying to board her. So we did it. When we picked her up, her ears were back, she looked timid. When we got our bag of dog food back (which had the amount and the frequency written on the bag) I asked if she ate because it didn't seem like much food had been used. He said that she was fed 2 times a day vs the 3 written on the bag. I fed her that evening and my dog slept. All night. All the next day, and a little in the following morning. I don't know if she was too anxious to sleep or if other dogs were barking keeping her up or she was treated poorly, I know nothing. But I do know that I'll pay more for somewhere else, unfortunately our options were limited because she wasn't fixed yet, but I'm getting her fixed asap so we have options."

"5 visits later, always had a pleasant experience with the staff and my dog returned in good health. UNTIL... I met the owner this last time around, my dog now has a fungal skin infection, an administered dose of meds not authorized by me, 2 days without eating or potty after pick up. Too keep it short they did not inform of any discrepancies prior to dropoff. Took it upon themselves to do as they pleased, then thought they could charge me for it. Good try. The owner saw no issue with their own processes failed, tried to place fault solely on me. No attempt to find middle ground even though his own business screwed up. If it wasn't for the remarkable staff I'd give 1 Star. Either way I won't be back nor recommend them. Everyone will know their pets are not safe here"