Action Tax Services LLC 1833 Auburn Way North, Auburn, WA 98002

"This place is sketchy. I went in for a consultation with Nisha, didn’t sign up for their services because she kept changing her prices during that conversation. 6 months later, they billed me $250 with them saying that I agreed and signed up for them to do my basic book keeping. Apparently they think it’s fine to forge signatures. Take your business elsewhere!"

"Jake helped me to do my taxes for my investment properties. He was knowledgeable and professional saved me a lot of money."

"Do not use, bad communication, bad service, no accountability. I'm having to have my 2021 taxes amended because he did such a poor job. Avoid this accountant, he will cost you additional dollars which I'm having to pay now to redo his work."

"If there is a negative star I will use it. I talked to Jake Hanes, who is not only condescending but also unprofessional. I have an appointment on a certain time but he said that I was the one who supposed to call. This is a total lie because I had appointments with them before and they are the ones who always call me. Also, Jake did not even have any preparation on what is the call about. My appointment was a follow up from a previous question and I should not be repeating myself. Lastly, I asked for a specific reference for a tax question and he told me that he does not memorize all the IRS tax details, which is understandable. However, Jake did not even offer to follow up and offer to look up the tax question I have. What kind of CPA or professional would not be able to research a basic question regarding what they supposed to specialize from? Stay away from these people."

"Too busy, hit or miss team. I approached them since a few folks recommended to me to talk to them. Apart from the first time (during client acquisition), the team didn’t have any time to come on phone. All the conversations were email. Moreover I provide them tax docs weeks in advance but they were too busy to file. Last 2 days of tax filing period, the accountant comes back with 10x the tax estimate without any justification for why it is so when nothing substantial has changed in my income situation."