LA Fitness
1905B South 72nd Street, Tacoma, Washington, United States
About the LA Fitness
LA Fitness is a renowned gym and health institution located at 1905B South 72nd Street in Tacoma, Washington, United States. With state-of-the-art facilities and a wide range of fitness equipment, LA Fitness offers a comprehensive workout experience for individuals of all fitness levels. From cardio machines to weight training equipment, group fitness classes to personal training sessions, LA Fitness caters to every fitness goal and preference. The knowledgeable staff and welcoming atmosphere make it easy for members to achieve their health and fitness goals in a supportive environment. Whether you're looking to lose weight, build muscle, or improve your overall well-being, LA Fitness is the perfect place to kickstart your fitness journey.
Photos of LA Fitness
1905B S 72nd St, Tacoma, WA 98408, United States
Opening hours of LA Fitness
Monday:
05:00 - 23:00
Tuesday:
05:00 - 23:00
Wednesday:
05:00 - 23:00
Thursday:
05:00 - 23:00
Friday:
05:00 - 22:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of LA Fitness
"Most of the gym is clean. The locker room needs to be improved. The floors are dirty, the bathroom REEKS and is trashed half the time. Showers are also trashed and people leaving stuff like towels and soap bottles on the floor. Men also are bare naked while there are minors in the locker room. But, overall it’s pretty clean other than the bathrooms."
"I went there to cancel my membership. I gave them the 1 month notice as required. I asked several times if I canceling would cancel both of our memberships. Because that’s what we wanted. I was told yes. I was the main account holder and it would cancel both memberships. Fast forward two months and they are still taking money out of my account saying it was for the second membership. When I called to ask why it wasn’t cancelled it’s because it’s in my wife’s name. She has to go in to do it. She has been in twice now and was told the only person that can do it was not in. When they took the money out after I was told it would not be. It bounced my mortgage payment by 5$. They are still taking money out of my bank because they just seem to refuse to let me cancel with them. Once this is finally resolved I will never do business with LA Fitness ever again."
"I personally am not a member of LA Fitness, however after today's "wonderful customer service", they definitely turned away a potential customer. I came in with my niece who doesn't speak English very well. She signed up for the training that LA Fitness offers, and a few months later tried canceling due to a doctors note. She has been trying for several months to cancel the training sessions due to that note. She asked me to come in today, which we did. We headed to speak to their "operations manager" (which, makes no sense why this person is a manager when she has zero customer service skills). We came in & sat down at her "desk" and when asked what she can help with.. explained the situation. Mind you, I did not raise my voice, nor cause any sort of scene or go off at this "manager". However little miss thing woke up off the wrong side of the bed - jumped up and started going off how "you're going off at me, and I just got to work, and I don't even deal with any of this stuff go to the front desk". Caught completely off guard by toddler like behavior; we headed to the front. The lady at the front who I am assuming deals with cancellations (again; why is there an "operational manager" title when she is not able to help cancel membership, is beyond me), helped answer questions, directed the right way to do so and was friendly and helpful. I did also mention to this person that their "manager" clearly needed her morning coffee, because no one went off at her, and I'm not a child to throw a fit like she did. I will say this, as someone who owns a business and deals with a lot of clients.. you don't speak to people that way. If I acted that way with clients and potential clients, I would loose money the day. You also don't jump up and throw a hissy fit just because you're a "manager". That title means absolutely NOTHING this day an age. I will be contacting their regional team. Upon leaving, we had another member who overheard the whole "going off" come up and say that said "manager" is known to have tantrums. Please consider training your employees in customer service, and I would evaluate who really qualifies to be an "operational manager" in your establishment."
"These new sanitizing wipes they switched to a couple months ago, are trash. They're so thin by the time you walk back to the equipment to wipe it down, theyre bone dry. So i do not feel comfortable that ANY of the equipment is wiped down or even cleaned properly most of the time. Also 90% of the time theres no wipes 7pm-closing. It doesnt look like they even sweep under the benches or dumbell racks. They only get inbetween them and it looks like only once a week. Its so dirty i swear a dust bunny winked my way before out benching me cuz it was holding the whole bench. These are my only complaints so far. Ive been coming here a few months and I like the equipment and weekday hours. I would like it open later weekends but I'm not really stressing it. But PLEASE LA FITNESS GET THICKER AND BETTER SANITIZING WIPES!!!!! and GET A COMMENT BOX AT EACH GYM! That way I dont have to come here with bad reviews to get your attention! Ive already made my complaints to the staff, so far NOTHING!"
"Very good and affordable place. Especially after lifting mask mandate is awesome. Pool is clean and working , hot tub is very good. A lot of new and cool equipment. Sauna finally opened back. Staff is nice and friendly. Classes and personal trainers available."
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