Northwest Swim Spas 617 East Young Street, Elma, WA 98541

"I wanted to thank the NWSS install crew for doing such a great job installing my Passion Spa Activity 1 Deep model. It is absolutely perfect! They made it work even though it was sort of steep and super wet and more than a little muddy, plus there are a lot of firs to work around. The driver was amazing! I also want to thank you for sending Marty over to walk through all the controls and proper maintenance and chemicals. What a pro he is! I feel much more confident and secure that the system and the spa hardware will last as long as possible after his thorough walk through. I researched swim spas since May 2020 during the pandemic. I seriously have a gigantic spreadsheet with all the details from various manufacturers! It is a big investment. It took me a long time to find the right spa that had an excellent swim feature as well as chaise lounge style jets. This Passion Spa design provides excellent, powerful massage and swim capability without taking up my entire backyard. I was thrilled to see it in person in Elma and thrilled to realize there was an enthusiastic and extraordinarily knowledgeable dealership of Spa pro’s right in my own state who could make this purchase happen for me. I feel lucky to have found Northwest Swim Spa."

"We had a wonderful experience. We left spending a third of what we thought we would spend. The owner didn’t try to sell us what we did not need. You just don’t find that in a business anymore. Our hot tub arrived, and after starting to fill it, we found a small hairline fracture from the manufacturer. They were great when we called and replaced it the same day! Amazing! We had a problem getting the Jets to work properly, because our old hot tub was so different. They sent someone out and he set it up. He explained how and why he did things. They didn’t charge us for that. Another kudos to them! The service was excellent! The office staff was always a pleasure to speak with. They had great follow-through and communication. You just don’t find great service with fair prices like this! Purchase, delivery, follow up and education were all fantastic. A+ We have already recommended them to a few friends."

"I got the excite hot tub about a year ago. Use it everyday. Eric and his team are the best in the business. My only regret was not getting a swim spa instead of a hot tub."

"I've been shopping around for a new swim spa, and I am so happy I found NWSS, they had 4 swim spas full of water for me to try out!! From swimming at the store to swimming at home was just 1 week! So happy with my purchase! Thank you Marty and Erick for everything!!!"

"Love love love our new swim spa! We have had ours for 6 months now and use it every day. Eric and his whole team were amazing! The whole buying experience was flawless. We were able to make an appointment to swim in one at their warehouse and have all our questions answered with no pressure to buy. But seriously the minute I got in it sold itself! I can exercise completely pain free in the warm soft current of the water. My husband enjoys the low back water massage at the end of a hard day. Our grandkids love to come over and turn on all the fountains and lights and swim for hours! I highly highly recommend NW Swim Spas to anyone considering buying one. Once we made up our minds to purchase one it was delivered within days. Later Eric came by to explain about upkeep and answer questions. He assured us he was a phone call away if we needed anything. The whole experience was great!"