Rite Aid

"Terrible experience rude abrupt pharmacist “Giselle” I had Q’s about my medication she told me she doesn’t have time because there are other people she is helping. she hung up I was left without information on what to do. This behavior is a recipe for disaster. Hurried angry and out of control."

"So I called on Friday for a prescription that was sent to cvs in error. They were busy and said they would request on Saturday. So Saturday pickup not there. Sunday not there. So I called and they said cvs had not responded but they would check. I called cvs was never requested. My called today from my phone. On hold 24 minutes so I called from my husbands phone and got thru right away. The lady I talked to was so rude. Would not listen. Said just received from cvs would be ready 30 minutes. I stayed on hold on my phone 32 minutes she would not say why the other line answered quickly and me wait. And if I had no more to ask she was done asked her name she hung up. That’s my gripe. I know your busy but rudeness does Help."

"Pharmacy staff is rude and pharmacist isn’t knowledgeable. You would think the people working for a pharmacy would have compassion but clearly the people working here missed that part of their training. Their hours are great, their attitudes and knowledge are not."

"I went to the doctor this morning at 9am to get a prescription and at that time the doctor said it might be an hour before we could pick it up and they needed some time to prepare it. It was 6pm when we went over there and then told us to come back in an hour to pick it up with a very impatient attitude. An hour went by and we left our phone number but I still haven't gotten a call that the medicine is ready. I will never go to this rite aid again, what a waste of my time and health. I need to take my meds on time. This is a joke on my health."

"Update 11-10-23: Below you can see the reply i got. I decided to actually call as they requested (not just to me, but same reply to all negative comments) and this, added to the hours of wasted time trying to get my prescription, was nothing more then another huge waste of time. If you leave a negative comment, do not waste your time calling them as they suggest. Cust. Care doesnt listen nor do they help. Just go to a new pharmacy. The worst pharmacy I've ever been to. Rude. Impatient. Incompetent. No clue what they're doing. Always give this place 45 minutes longer than we're told to pick up because they have no clue what they are doing. Today gave them almost 50 minutes past when I was told to get my medicine. 14 people in line 22 minute wait, and the women who barely spoke English said 35 minutes more. It seems they, being a pharmacy, have no clue the position they put people in. Never again will I or anyone I speak to go here again. Well, at least I'll try to convince others to stay away. You've been warned. Lacking in all areas a pharmacy should not lack in."