Downtown Dog Lounge

"We’ve left our dog here on a couple different occasions. The last time he was there several nights and came home with a cough and runny nose. He’s never been sick before so this was concerning. We know it’s a risk to contract viruses with boarding around other dogs, but he’s been so sick it’s not worth it to risk him going back. The staff however, is very friendly."

"Pricey, but my pup always comes home happy and tired. Sometimes a bit of a wait at pickup, but I'm glad to have this resource when we need daycare and boarding."

"Our puppy loves DDL - we tried two others in the area and our pup would come home smelling like piss. Never happens at DDL. Pup gets super excited when we approach, and the staff and facilities are great."

"We had an appointment to get our dog groomed at 3:00, our usual appointment with this dog groomer. The Dog Lounge staff phoned and asked if i could come in early. I got to the Dog Lounge at 1:00 and the staff said our dog’s shots weren’t up to date and they couldn’t take him. I left and phoned the vet who emailed the in the vaccination report stating our dog was vaccinated. I returned to the dog lounge and the staff, who was rude, said they still couldn’t take him. The groomer came out, stated it was her last day and she “was too busy for our appointment and I should take him somewhere else.” I offered to pay extra, but the groomer refused. Our dog is small and gentle and has been to the Dog Lounge for grooming on a regular basis. The staff was unprofessional and dishonest about the vaccinations and didn’t they were “too busy” to honor our scheduled appointment, so I wasted my time going back and forth."

"Just to be a nice place for my little one, not anymore. After the new manager came in everything changed, the excuse is that they don’t have enough people so they forget my little one (5 pound Pomeranian) inside the kennel 2+ hours. Another issue with the manager was that she wanted to place Bella in the senior center?!? Bella is 6 years old and active! Why will I pay for my little one to go to the daycare and spend all day inside the senior center??? Just because she thinks my little one should go there! There’s no point in paying almost $1,000 a month for someone to mistreat my little furry kid. This just to be one of the best places in town… not anymore."