Fred Meyer Jewelers

"I have never had a waterproof/water resistant watch have water inside the watch! No exchange! No refund! Junk jewlery"

"I would give a zero star review if I could. I went here to have my engagement ring sized down. It’s gold, with diamonds and a center moonstone. The woman who “helped me” was rude from the start. She asked me what my ring cost, I didn’t know so she asked me to estimate (isn’t that your job, not mine?) apparently I estimated a little high (by about $250) because she scoffed, rolled her eyes and literally laughed in my face saying “no, much lower than that”. Excuse me for overvaluing something precious to me. Regardless, I handed my ring over and she said they would call me the next day with a estimate for the cost to resize it. They did not call me the next day. I called them late in the evening and was told they haven’t even looked at it yet and they’d call me the next day. That call did come, and the price was a reasonable $75. I agreed to it and was told they’d call me when it was ready for pickup. I received that call on a Saturday, and went to pick up my ring that evening. Everything seemed fine at first, I was just excited to have my ring back. Upon further inspection, things are not fine. The center stone is so loose it rattles now. The band is warped and bent where they cut and resized it. The taper in the band is uneven and looks terrible. I called to see what could be done to make things right, and it was no use. I was told I’d need to drop my ring off with them again. There’s no way I would hand my ring across their counter again. I’ll be taking my jewelry elsewhere from now on and I will be telling my family and friends to NEVER allow Fred Meyer Jewelers to touch anything of theirs."

"I came in the store to have my finger sized. Firstly the lady who opened the gates was so snotty. She sent me to the other lady who told me they couldn’t size my ring because it’s sterling silver….seriously? Then when she saw they weren’t real diamonds she laughed and said “these aren’t real”……please don’t go to this Fred Meyer if you can avoid it. The lady was so rude and made me feel horrible. I don’t care if they’re real or not. It was an anniversary gift and I love my ring. I’m disgusted by the unprofessional attitude they had. My husband has bought me a ring there before and I will say I’ll never step foot there again."

"First off...Mike Allison, the Assistant Manager is a great guy. He is friendly, very knowledgeable, and seems to be an all around good guy. I went in for a watch band replacement and he not only sold me on a very nice new band, he adjusted it to fit my wrist by taking out a few links and ensuring that the fit was right on.. I am absolutely thrilled with how it looks now as it looks like a brand new watch all over again. I also purchased 2 new chains, 1 for myself and a new chain and pendant for my wife. If you want to experience absolutely the best customer service, definitely ask for him by name. **Mike Allison**."

"I don't give 5 stars for nothing and this is the one and only. Elena is the best she has helped me on two separate occasions pick out the perfect jewelry for my wife. She is extremely patient and kind. I will definitely return for my jewelry needs. Thank you so much Elena. I hope I spelled your name correctly if not I'm so sorry."