Country Kennels

"We are truly shocked by our dog’s last visit. We have been taking our dog here for almost two years, probably over a dozen times, and every time she came home happy and well-cared for. Unfortunately our most recent visit in October will be our last. We booked a take home bath when we made our three night reservation. When our dog was dropped off we were told they were a bit short staffed and that the bath might not happen, and if they couldn’t get the bath in that they’d call us. We heard nothing from them so the morning of pick up I called to arrange a pick up time. To my surprise I was told the bath couldn’t happen and I’d have to pick up by noon if I didn’t want to be charged for daycare. At pickup my dog was brought out. Because the of short staffing they couldn’t do the bath or the private playtime we asked for (again no call or communication about this for pickup). I got in the car with her and she reeked of dirt and urine. It was so strong I had to drive home with the windows down. I immediately gave her a bath when we got home because of the smell. As I shampooed and washed her, huge clumps of hair fell out in my hand and into the tub. I’ve washed my dog many many times over her lifetime and I have never seen so much hair loss from her and she’s never had that happen after she’s stayed at other kennels. I can only guess that the stress of her stay led to her hair loss which is incredibly concerning. I checked her bag and noticed almost half of her food was still in the bag. I only put in an extra two cups when I packed it so I also prealized they likely didn’t feed her at every mealtime. Honestly my heart aches knowing my dog was likely neglected on our short weekend trip. Our expectations for our dog are not super high, we just need a safe, clean place for her where she can get fed twice a day and taken out so she’s not laying in her own urine for a whole weekend. Country Kennels was not able to meet these basic expectations. If we had known the short staffing would so deeply affect our dog’s stay, we could have either taken her with us or stayed home. The urine smell, hair loss, underfeeding and no communication by staff was enough for us to say never again to Country Kennels."

"Out of the local kennels I've tried, this is by far our favorite! My elderly dog definitely seems to prefer it, too! They take great care of her, and we usually have them bathe her and clip her nails, too. She comes back happy as a clam, which is saying something since she's super codependent with me!!"

"I love Country Kennels! The staff are always so friendly and accommodating and have so much patience for my mastiff. I’ve boarded my dogs here many times and they’ve always been communicative and great with both my boys!"

"Never bringing my dog here again. She came back with chafing on her paws and snout. They told me that they just now noticed her injuries when I picked her up. Shows that they aren't even watching her. The chainlink fence is not safe for her mouth. She also came back very weak, skinny, could barely walk, and she had labored breathing at night. Very scary she was not the same dog I came in with"

"I had my two pups here for about a week while I was on vacation. Booking, dropping off, and picking up was easy and pricing is very fair. There are plenty of add-on options, like daycare if you have dogs that enjoy socializing. They also don't have an issue with feeding instructions (like adding water, vitamins). Same household dogs are able to stay in the same kennel but can be separated if needed for feeding time. I'd highly recommend Country Kennels and will gladly take my pups here again."