Mud Bay

"Meghan and Riley are STELLAR sales manager team and examples of why people become faithful to a location. We even posted on all our websites w our Film company showing our favorite pals Meghan and Riley! We can't get over how much we love being there and buy buy buy EVERYTHING @this location due to their customer service and broadcast it to everyone we know.. Lamb lung and Sprats are a new favorite! How'er today, to show you how a BAD experience w a rude front counter rep (gosh was HE a supervisor Zak?!!! was that his name) can ruin an experience for the customer and their pet. We won't be returning to that store again. Unfortunately when someone is that nasty it makes you not want to even be there. The complaint my pup was in the counter for a nano sec because two Huge dogs showed up and I didn't want her or them all getting too excited. He snapped at me Mam MAM MAM!!! while I'm struggling with my wallet to buy something and trying to contain the 2 big dogs from getting too crazy around our area cause they were 80lbs easy, to her 4.2 and she's super sweet and submissive. Well he wouldn't stop putting us down altho it was merely a 5mins transaction as I was clearly leaving (aside from being a senior with a hearing disability I shall never returned to be screamed at by that SOB who lacks complete people skills and knowing how to a little more understanding with Seniors (as an elderly Asian American elder, may the is just prejudice again certain kinds of people "Zak" I think that's his name by I cdnt see his hidden badge but perfect example of how a great bunch of sales people can make a difference and a terrible employee who thinks he's a GOD can ruin everything for everyone . Bad taste in my mouth!!!"

"They have cute and informative knowledge sharing blackboard. Friendly staff. We often purchase toys and treats for our cat here."

"friendly staff! My cat got extra treat samples whenever we come. Paintings in the store are supper cute!"

"We love Mud Bay! Great local pet store chain. Our location has seen our dog grow from a tiny puppy and they're always so happy to see her. Very helpful and lovely staff. Great selection."