The Pet Works 407 4th Avenue East, Olympia, WA 98501

"Cool place and HUGE. They have self serve pet washing stations, fish, frogs, etc and a large supply of dog/cat stuff. I picked up a freeze dried fish skin and stuffed toy for my Corgi and she loves them both."

"Love going here especially for fish and aquatic plants. They have a wide selection of healthy fish and other pets as well. I LOVE that they don’t keep their betas in tiny cups like most pet stores, they each get their own little tank. I will always get my betas here. It seems like the animals here are well cared for and the staff are generally knowledgeable. I have a lot of success with the plants too. They are a bit more expensive than chain stores but definitely worth it. The only reason I didn’t give 5 stars is because most of the guys working in the fish section are not very helpful or friendly. They usually seem annoyed when I ask for help even if I only need a couple of fish. But overall great store."

"I have recently taken up the hobby of fish keeping. I'm still relatively new to it all but was ready to add some new fish to my fresh water aquarium. I was immediately impressed with the selection of fish Pet works had as well as the cleanliness of their tanks. Dustin was extremely knowledgeable in all and anything to do with fish. He was very patient answering my questions and was able to steer to me to a few different types of fish that would be a great addition to my existing tank.He also gave me pointers on how to more efficiently clean my tank. I will definitely be back and will make sure Dustin is working when I do!!"

"A local gem. My husband and I were considering getting a tarantula. We walked in not knowing a whole lot about spiders and walked out with a stunning tarantula and everything we needed. DJ is very friendly and knowledgeable. He helped us pick the type of tarantula that was best for us, making several great recommendations. The tarantulas DJ recommended to us were all under $75, which was a massive green flag to me because there were $200-$300 tarantulas there as well. Instead of trying to sell us the most expensive animal, DJ ensured that we were getting the right animal for us, showing that Pet Works truly cares about the animals and pet owners more than profitability. Another gentlemen also helped us pick out some supplies for our spider and although we did not get his name, he was excellent and knowledgable as well. If you are looking for a tarantula, this is the place for. With a wide selection of spiders and knowledgeable staff members, you can’t go wrong with this place."

"This review had nothing to do with the staff. They were lovely and responsive. So, my beef is overall with whomever designed and outfitted the bathing area. Aesthetic: 10/10. It’s sleek and the chosen palette suits the store. I feel like it’s going for a ‘narrow is better’ approach to effectively filled the space with a decent amount of tubs. The signs labeled what to do and what shampoo does what. Tubs: 4/ 10 Drainage system is amazing. The tubs are a lovely height to where you don’t bend over. The hookup to the leads make absolutely no sense - like it’s meant to tether dogs of meager height to the tub floor. Good luck with tall and large breeds. At least it’s designed in a way where dogs can’t haphazardly flip themselves around. Beyond that the setting to the spray nozzle is great - it’s just the simple act of turning it on hurt my fingers to an annoying degree. And with my fellow pet parents so close, the risk of accidentally spraying them is high. Drying Area: legit the worst layout for a drying area I’ve ever seen in my life. And this is coming from a dog groomer who goes to self-washes on occasion. There’s a lot of excess movement required here with dogs from entirely separate households being tethered close. If your dog is even mildly reactive you’re not going to have fun. At all. The stairs are an okay touch but I had to shuffle from one end to another to accommodate the next person coming in with the intention of drying their dog. It’s not the safest design and looks like it was an entirely aesthetic choice. Equipment: the items use to tether your dogs is fine. But - please - get better dryers. I legit have Amazon bought dryers that are better than the blatantly cheap, compact barely their air that you offer. It took me an age to even dry a tiny portion of my dog before I just threw my hands up and gave up. Mind you, I have a Standard Poodle in a continental - and I need to dry him all the way otherwise there’s a chance of matting that comes with air drying due to him going through a coat change. I’d have been there for HOURS just to get him to a decent state. I had to put him in my car soaking wet and drive somewhere that offered better tools. Which, admittedly, left me fuming during the drive because I had to make my way to Lakewood when I wanted to enjoy a walk in the town with my dog. I couldn’t even justify asking for a refund. Because I should have asked about the equipment prior. And the sign explicitly implies that getting your dog mostly dry is the goal - not all the way dry. Not the store’s fault my reading comprehension can be garbage. Overall: if you have a short-haired dog this place is fine. Bringing home a damp dog isn’t the end of the world. But anything even moderately high maintenance should save their fifteen bucks or just fish out the cash to pay the groomer there for a good service. Will be coming back to enjoy the rest of everything else - but never touching the self-wash again. Ever."