Sound Community Bank

"I have been with sound bank for almost 2 years they are very helpful with every need you have I had many glad your here every time then Jerry we appreciate your business no sound bank I thank you for the every need that cones with a big smile"

"Every visit is a pleasurable experience. All of the tellers are very courteous and professional. They know my name and usual banking routine ."

"It is almost impossible to contact local bank personnel by phone! Your call is shunted to a central answering service ( not the branch) and after listening to a mind bending number of other options you MAY be lucky enough to be connected to a person! This person then MAY connect you to your branch after listening to a long list of recorded 'other options'. It is strange that the bank makes it so difficult to speak to a real person at you own branch. This system is no way attuned to the customer's wish to talk to a 'real person'. Having said all that, the actual folks working at the branch are wonderful........"

"Been banking with sound for years, personal checking and savings, along with business checking, C.D and emoney maker acct. My husband and i have never had a issue, they have great customer service, always friendly and ready to help. Wish I could give them 10 stars."

"The bank manager returned my phone call the same day and took care of my needs immediately. Excellent customer service. (Actully this post above is a lie. The original story goes: ....the bank refused to return my fee.....so I left a negative review explaining the story. The bank manager called me and told me IF I delete my negative review, she would then granted me the refund. And she did.) Strongly dislike the bank and their services. #blackmale."