The Home Depot

"I came into this store looking for some tools that I needed, sockets, ratchets, and a DMM, and was encountered by a male employee who at first seemed like they were trying to assist, but made several backhanded comments such as, "No having fun, no laughing or smiling, what do you need? What are you looking for?" Which at first I thought was a just a friendly joke but was taken aback when later, I was interacting with the same man, and recieved another comment, asking what I was looking for and said, "Do you know what you are looking for? You don't even know what you're looking for do you." Honestly I was very shocked in the moment as I have never experienced somebody undermining me when I am trying to find what I need and asking for help. I will not be returning to this store as that encounter was unacceptable."

"Typical home Depot. Doesn't blow my mind. The staff has always been helpful and friendly. I love that I have this place in my life. This place and harbor freight are the indispensable places for my habitual tryst with carpentry. Cheers"

"This Redmond Home Depot has had good customer service every time we've gone. We've been to other places that ignore requests to help and tell you to do it yourself while employees stand around doing nothing. Of note, the Redmond Home Depot staff kindly help us tie our tree to our SUV every time we buy a tree from here. I wanted to highlight Kenny for his great service helping us get our Christmas tree on our SUV today. He declined our tip but wanted to highlight his customer service"

"On November 4, 2023, I ordered a toilet tank to be delivered to my home on November 5, 2023, from 10:00 a.m. to 2:00 p.m. with an additional delivery payment. The order number is WM50975233. On November 5, I was waiting for any notifications. However, I didn't receive any. I logged in to my email and found that my order had been canceled by Home Depot without any explanation or call/message to get me notified. I called customer support where I spent over 20 minutes of my time to get an answer that it is out of stock in the store, they should have delivered this item from (Redmond). I didn't get any explicit explanations, but rather the answer that I can reorder it. I spent over the day waiting for an order that has never been delivered and more time on the phone to get nothing. This is the worst customer service I ever experienced."

"I was looking for saw blades. Very expensive! Eeek. A nice gentleman helped me by explaining the different types of saw blades and what they are used for. He was not an employee. The only person that asked if I needed help was the guy who worked in paint. I appreciated him."