Roadrunner Freight
9333 North Time Oil Road, Portland, Oregon 97203
About the Roadrunner Freight
Roadrunner Freight is a leading transportation and logistics company located at 9333 North Time Oil Road in Portland, Oregon, United States. With a strong focus on reliability, efficiency, and customer service, Roadrunner Freight offers a wide range of freight services to meet the needs of businesses of all sizes. Whether you need local, regional, or long-haul transportation solutions, Roadrunner Freight has the expertise and resources to get your goods to their destination safely and on time. With a commitment to excellence and a reputation for quality service, Roadrunner Freight is the trusted choice for all your transportation needs.
Photos of Roadrunner Freight
9333 N Time Oil Rd, Portland, OR 97203, United States
Reviews of Roadrunner Freight
"Do NOT use Roadrunner. They misplaced our pallets that are valued at over $250,000, and they have been unable to locate the pallets for multiple days. The tracking number doesn't work, and they are impossible to get ahold of. Total nightmare situation."
"Should have just went with my gut instinct paid a little more money to have my item shipped via a quality freight service. Was told it would take 4-7 days for package to arrive now at 12 days and continues to get pushed back. So over it and so disappointed with this company. At this point I am worried if I will even receive my package. So please, save yourself the trouble and go with a reliable carrier. Also half of the representatives I have spoke with were rude as hell."
"All of the negative reviews are accurate! I have a shipment that has been at PDX freight terminal for 48 hours with no communication regarding appointment for delivery. I tried calling customer service several times today, but never go through to a live person because there were always between 45-95 callers ahead of me."
"If there was an option to give them ZERO rating I would. They don't deserve to be a shipping company, and I lost a lot of customers because of them. They keep delaying and failing to deliver my shipment. The tracking said that the delivery was supposed to arrive on Monday, but I never received the shipment. After that, the delivery date changed to Tuesday, but still no delivery. Then it changed to Wednesday and then again it changed to Thursday. I called customer service to find out what is going on, and the customer service representative kept telling me that the delivery is on Thursday. I tried to explain to her that it has kept changing every single day and that I have customers who have been waiting for their product since Monday. Her response was, "I can't help". I asked her if she could call the terminal to investigate and confirm what was happening with my delivery, but she refused. She wanted me to call the terminal where the shipment was located and she provided me with a local phone number. When I called the number she gave me, there was some thing wrong the calls wouldn't go through. DEFINITELY I WOULD NOT RECOMMEND IT ANY ONE."
"Absolutely horrid customer service. Set delivery appointment after trying to reach them and leaving 6 messages over 4 days. When nobody showed up to deliver, and my taking a day off work to sign for the package, I tried calling again several times. Called home office in Akron Ohio. They were helpful. Seems Portland had no record of the appointment. Are you kidding me? They are inept. Worst transport company I've ever dealt with. When you don't get a choice in shipping companies, be prepared to fight with these people to get your stuff. Not fun."
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