DHL Global Forwarding
15509 Northeast Airport Way, Portland, Oregon 97230
About the Business
DHL Global Forwarding is a leading logistics and freight forwarding company located at 15509 Northeast Airport Way in Portland, Oregon, United States. With a strong global network and expertise in international shipping, DHL Global Forwarding offers a wide range of services to meet the needs of businesses of all sizes. Whether you need air freight, ocean freight, customs brokerage, or supply chain solutions, DHL Global Forwarding has the experience and resources to ensure your shipments reach their destination safely and on time. Trust DHL Global Forwarding to handle your logistics needs with efficiency and professionalism.
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Contacts
15509 NE Airport Way, Portland, OR 97230, United States
Opening hours
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"My package arrived Monday, I asked to pickup over the phone however 2 representatives at two different times assured me it would be out for delivery the next day because they need 24 hours notice for a pickup anyways. Tuesday comes and I call, it’s definitely going out for delivery according to the rep, it hasn’t been delivered yet so I call again to check and apparently it was loaded onto the truck and taken back off to be delivered the next day(Wednesday) instead!! I told them I need to pickup my package and I was not allowed to pickup the same day because they need 24 hour notice(again!) and then they said I could change my delivery option to pickup but they would need 24 hours for that to happen or I could yet again wait for a definitive delivery in the morning. Here we are on Wednesday and apparently someone attempted to “deliver the package with no response” which is ridiculous. I did not get a notification of arrival nor a phone call or any attempt to notify me upon arrival if there even was one. Im SHOCKED at how ridiculous this company is who won’t even allow customers to drive up and pickup a package with LIVE PLANTS inside, can’t deliver a package in a timely manner either, nor can a package be effectively dropped off to you in a way you can rely on."
"DHL is by far my favorite shipping provider, especially for anything globally. Their speed and ability to always beat their estimated arrival time is unmatched. Currently have a package in route from India, it went from India, to Germany, to Cincinnati Ohio then Portland in 48hrs!! It may even arrive today, 5 days early. Yay!"
"Friendly and quick unloading."
"This is not a real “DHL Express”,. my vender shipped 2 KG parcel from Bosnia due to COVID-19.She can' choose other carrier, so she used the DHL Global forwarding to ship the parcel. The vendor charged me 555 euro dollars for shipping. The whole process dealing with DHL Global forwarding was a nightmare. They sent me emails through 5 different persons from different departments then I replied them in the morning 10:30 am. The email responded spontaneously showed the CSR were day off at 2:30PM. They didn’t assign another CSR to be in charge of reading my reply email. They tried to respond your email slowly on purpose to delay your parcel custom clearing process so that they can charge you extra storage fee. They also have lots of hiding fee in additional to real shipping fee, The real DHL Express didn’t charge you hiding fee. When you received their invoice you will be in shock. And they asked you to wire transfer, and you can not use credit card. That costs another 30 dollars for the wire transfer. Be careful!!!!"
"Only used a few times. Everytime delivery was late.... By several days! 2 stars because nothing was ever damaged"
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