Ballard Mailbox & Shipping

"They were amazing! I literally came minutes after they closed due to my flights being cancelled. I called ahead and they were able to stay open. It's been a stressful trip back from Japan but they made it so much easier for me. I will definitely be using them again in the future and I highly recommend it."

"Love Ballard Mailbox! Family owned and operated, has been around for ages but the new management is stellar. After having my packages stolen at the apartment for the last time, I chose to get a box here and am so happy I did! Ballard Ship and Sip is closer to my apartment but they charge an arm and a leg for everything!! Anytime I need something shipped, Ballard Mailbox staff are happy to assist with packaging and charge a nominal fee."

"Poor communication skills and not very helpful. Each time I have tried to pick up a package it’s always a hassle. Today I got cut off before I even finished stating my business and told that UPS packages aren’t delivered there until the end of the day after they tried my house. Yes, I know. It was delivered yesterday. Had you listened you’d know. The owner tried to charge me $5 for having my package delivered there by UPS. She also asked me what the package looked like - how do I know? I’m not a psychic. This woman needs to take some classes on effective communication and listening skills because she has none. Unfortunately this is the closest UPS access point. Get it together!!!!!"

"I love coming here!!! Not only is it super convenient, but they aren't ever too busy and everyone who works here is so helpful! I drop off my rent the runway returns here, shipped my bridesmaid proposal boxes, and more. I'm so glad to have a local place that can do everything!"

"I just left such a lovely experience from Ballard Mailbox, that I felt obligated to leave a review. My experience seems entirely different than what others have said. I walked in and was greeted by the two people there (there were other customers in the store, including another man who walked in at the same time I did). I needed passport photos, and they helped me instantly. It was quick and easy and very affordable. The lady who worked with me was super kind and helpful, and helped me with another packaging question (unrelated to the passport photos). Soon another customer walked in, and the vibe suddenly became very family and community like. You could tell he was a regular and they all knew each other. It was a warm place. I had a great experience and will do all my mail/packing related things here now."