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Tonya Kellum - State Farm Insurance Agent
8014 Lake City Way Northeast, Seattle, Washington, United States
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About the Tonya Kellum - State Farm Insurance Agent
Tonya Kellum - State Farm Insurance Agent is a local insurance agency located at 8014 Lake City Way Northeast in Seattle, Washington. Specializing in health insurance, our dedicated team has been serving the King County area since 2018. With over thirteen years of experience in the insurance industry, our Agency Owner is committed to providing personalized service to meet all of your insurance needs.
Our office is dog-friendly and open to all breeds, reflecting our commitment to creating a welcoming and inclusive environment for our customers. We offer a range of insurance services, including auto insurance, homeowners insurance, renters insurance, life insurance, and more. Our goal is to help families protect the people and things they love with reliable insurance coverage they can count on.
In addition to our insurance services, we also provide valuable resources and information on topics such as credit improvement, DIY auto maintenance, and mobile health monitoring devices. Our team is dedicated to helping customers navigate the complexities of insurance and financial services to prepare them for life's unexpected challenges.
Whether you prefer to call, click, text, or stop by our office, we are here to help you find the right insurance policy for your needs. Contact us today for a free quote and discover how we can help you protect what matters most.
Photos of Tonya Kellum - State Farm Insurance Agent
8014 Lake City Way NE A, Seattle, WA 98115, United States
Opening hours of Tonya Kellum - State Farm Insurance Agent
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Tonya Kellum - State Farm Insurance Agent
"The team is great to work with and offers quick solutions! I called to make a change to my renters insurance and the change was completed in under 5 minutes. Would highly recommend!"
"Tonya is the best insurance agent I've ever had, hands down. Timely, easy to work with and just a reliable rep and I've worked with her for 4 years."
"Matthew is extremely helpful in supporting me with updates to my policy and providing me with all of the resources that I may need. I’m grateful for the experience and looking forward to being part of the Tonya Kellum State Farm Agency. Thank you Matthew!"
"I've had statefarm policies for 16 years with no issue until this office. Tonya gave me a quote over email for 6 months of car premiums, I agreed to it, she confirmed which credit card to use and then she charged me over $150 more than she quoted. I did not get ANY notification of the charge either; I found it on my bank statement. They didn't even send me a letter or email receipt. After two weeks of waiting for them to explain what happened, their office claims the cost of premiums went up. However, they NEVER got my permission to charge me more. I even have all of it in writing and they are still refusing to fix it. Dealing with them has been a nightmare. They repeatedly promise to contact me on a certain day and then have been late every single time, only answering when I prod them again."
"Paid for 6 months of car insurance with paperless billing. They said they sent me a letter that I was being moved to a new group and my premium was being increased (instead of just charging more) and that I would need to respond in 7 days or I'd be dropped. I never got a letter. After talking with her employees, and pointing out the flaws in the system and that I had been with them for years, they refused to fix this. Now I have "lapsed coverage" on my record and a $1200 bill from BECU for gap coverage insurance. I love State Farm and thought I had a good relationship with that location. I'm no longer comfortable recommending her to my friends."
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