Providence Neurology

"They lied to me, they said they will put in a request for mri and waiting for my insurance to approve it and it can take up to a month, wrote me off to take meds that arent making me feel ok just so they bite time or something, after speaking with my insurance i was told nothing was on file and the approval takes about instant to 2 days max for the mri. I feel lied too and that their system is corrupt and they don't really give a damn about their patients. I now see why they have one star im adding mine too."

"Rude to wife who's had referral for almost for months won't get her in for another two. They were rude, condescending and completely uncaring at reception. She was in hospital over a month from botched colonoscopy and developed severe sepsis causing neuropathy, was told they don't do pain. Clearly addressing the underlying concern will help with current pain, they're unavailable or unwilling to practice even basic customer services. Is suggest driving as far as you need to"

"The 5 Stars are for the neurologist, who I understand has been with Providence Neurology for less than a month. Her name is Dr. Nara and she was very professional and receptive, and encouraging in dealing with my 86-year-old mother's very complex and perplexing onset of neurological problems. I was actually VERY encouraged by the fact that she was able to look at us and say she wasn't certain about what was causing all the trouble, but that she'd do her best to find out. I much prefer that to someone who pulls out a stethoscope, listens to some heart and breathing sounds and pretends to know everything they need to know. Dr. Nara is going to make some waves in this profession. Nurses and aides were great. But as for the front office folks, it seems they really need to rethink some things because it wasn't a particularly pleasant experience. In reading many of the comments and low ratings, it seems this is a problem they haven't been able to fix, or perhaps haven't addressed. They really need to do that...and to make every effort to retain talent like Dr. Nara. I'm very happy we met with her today (Feb 14, 2023)."

"I had also waited almost 7 months for my appointment with Dr Li,sounds like I was lucky I didn't have to meet him,the morning of my appointment we got up before dawn, drove over an hour in the traffic and pouring rain only to be called a little before my appointment to say that they had overbooked and I would have to wait another 10 days,I also had to deal with the rude girl who only answers the phone, that's all she knows how to do probably! I will find another neurologist who will actually care about his patients, and check his employee's to make sure they are showing respect to people!!!"