Walgreens Pharmacy

"When you try to talk to someone in pharmacy, their automated voice system sends you to a "pharmacy call center" not to the actual pharmacy where your prescriptions are filled. After talking to the call center (but not realizing they aren't the actual pharmacy) for 10 minutes and that person not understanding what I needed, I was then transferred to the actual pharmacy at the store where the technician did quickly grasp what needed to be done but was in a hurry so basically cut me off when I tried to ask what should I have said to the automated voice system to actually be transferred to the pharmacy to begin with, not to their call center. She just repeated several times that I needed to tell the person at the call center I wanted to speak to pharmacy. But what I wanted to know was how to skip that step and be sent to pharmacy through the automated voice system. I think there is no way to skip that step, you have to request to speak to pharmacy from person answering at call center. But I'm still not sure if there is a quicker way because person at actually pharmacy could not tell me that. Probably not."

"Got helped right away and didn't take too long to fill my prescription."

"I appreciate the medication disposal box located inside near the pharmacy. Staff is knowledgeable and friendly always to me, even when I have brought in my dog-thank you Walgreens!"

"Thank you so much to pharmacist Tom/Thomas who helped me over the phone and in store with the purchase and directions for utilizing potentially lifesaving medication. I hope I never have to use it but will be prepared if I do thanks to his help"

"The pharmacy staff has great customer service skills. Very respectful and answers the phone after a reasonable amount of rings (less than 5 mintues of being on hold). Tiffany is patient and very helpful."