Elan Uptown Flats 300 1st Avenue West, Seattle, WA 98119

"I lived here for 15 months, not a good experience. When it came time to renew my lease they increased the rent by over $200, despite better units (higher floor, better view, more bedrooms) in the building going for nearly $1k less than I was already paying. They refuse to negotiate their price increases at all. After moving out, they then listed my unit for hundreds less than I was paying. When I moved out there was no damage to the unit and it was thoroughly cleaned, in better condition than when I moved in. Despite this, they kept most of my deposit without providing any justification. When I enquired about the charges they only provided general photos of the unit that showed no evidence of damages or a lack of cleaning. They then ignored any further attempts to contact them for clarification. They are not compliant with Washington state law but unfortunately you will need to take them to court if you want your deposit back. Maintenance of the building is substandard. During my lease there was a period of over 4 months when the elevator was not operational. Sound proofing between floors is also not great, you can hear footsteps from above neighbours very clearly. I would not recommend Elan Uptown Flats, there are many better apartments in the area."

"I had an appointment with Hunter, who showed us around the property and was absolutely delightful, knowledgeable and professional. I’ve also spoken to Jestin and had wonderful conversation with him, as he is also passionate and knowledgeable of the property and the community. The building itself is gorgeous, with well appointed common area amenities. While I’m not quite ready to make a decision of my next home, this place has stood out as a great option."

"There are obviously a few different reasons why we chose Elan Uptown Flats, such as an amazing location, appealing floor plan, some nice common amenities and a welcoming/clean building impression. But this complex is not the only one in Seattle that offers such things. What sets Elan apart is its leasing agent / front face. I have met a few pretty good agents in other rentals, but nobody was quite like Hunter. With that kind of the first impression we applied without even seeing our unit in person (since someone is still living there) - something we have never done before! Now we just have to hope that the company treats its employees right, so he doesn't abandon us during our newly-signed 15mo lease."

"This apartment community has been a great place to live. The neighborhood is quiet and has easy access to food/entertainment/grocery stores. The apartments feel pretty sound proof, the grounds are always clean, and the staff have always been helpful and friendly. I’ve been very happy living here!"

"Update 3/7/2022 The two stars are based mostly on the owners raising the rents so much that many people including myself had to move out. Review not based on staff they are all awesome! I was hesitant to post this but I know multiple people and other reviewers who had similar negative experiences. Moved out in January due to over 15% ($400+) rent increase and parking increase. Aware of 3 other neighbors who had extreme rent increases. One of them actually moved then found the unit being offered for less.. Found a place nearby that has just as much space a better view and almost the same amenities for less. You will be paying an extra few hundred dollars per month for amenity access and the owners MO is to increase the rent considerably after your first year. Moving isn't fun but it's worth it if you save thousands. We maybe would have stayed if the rent only increased a hundred or maybe two... However we were unlucky to have extremely loud upstairs neighbors and a neighbor who was in mental distress and would scream up to 14 hours a day (not normal experience). The insulation in the walls is pretty decent but the floor/ceiling insulation is lacking. You will also pay a $120 cleaning fee when moving so make sure to calculate that off your deposit unless you hire professional cleaners. Also I did not think of this till I read another review but the fire alarms are pretty sensitive, but it's a gas range so kind of a wash. If we had our original rate+no awful neighbors we may have stayed because the staff was awesome and the amenities were nice. We ended up not using them as much as we thought and there ended up being some decent sized parties on the roof but we didn't mind them much. So consider living there if you calculate in that your rent and parking may/will increase 15-40% after your first year, you live on the top floor but not under the rooftop or don't mind noise from above, and you care about amenities over price of unit. We tried finding another unit for a more fair price with less noisy neighbors but the pricing for anything larger than one bedroom with any sort of outdoor space was overpriced (compared to already high market rate). There were other issues while we lived there but most of them were resolved by the great staff that they brought in before we left. Here's my initial review: Amazing experience! Beautiful rooftop view, amenities are amazing, gas stove, deep tubs! There are almost no sacrifices when you choose this apartment complex. You definitely can find something for a little bit less money or that has a little bit more space but when you get in this price range this is one of the best if not the best. We looked at ten in lower queen Anne and only one compared and it was further south and much noisier. Jenn is amazing at her job and wonderful to work with, they definitely have a great leasing team. Update 4/23/2021 the only issue we've had so far is that the entrance to the stairwell on the ground floor has been out of service for months but there are other stairwells. Please fix the door to stairwell entrance."