City Watch Apartments 4744 41st Avenue Southwest, Seattle, WA 98116

"I've been here for about a month now and I've loved it. It's a quiet building with nice residents, in an incredibly convenient area. I moved from another state and the property manager, Mario, has been so kind and accommodating. He was super helpful in giving me information and helping me find the perfect apartment to meet my needs, and this was before I moved to WA. He would update me every step of the way and went above and beyond to answer all of my questions and give me the full picture of what it would look like living here. He's super friendly and genuinely cares about the satisfaction of his residents. His professionalism and approachability exceeded my expectations!"

"My experience with Mario at the CityWatch Apartments truly exceeded my expectations. From the very beginning, he demonstrated exceptional professionalism and made the entire move-in process seamless! Mario's communication was outstanding; he kept me well-informed at every step, ensuring a stress-free transition. The apartment itself is fantastic. Very clean and well maintained - I feel right at home! Additionally, the location is more than ideal, the walkability of the neighborhood makes me never want to leave! I cannot recommend this apartment enough!"

"I have been a resident of CityWatch apartments for over seven years, and while the location is fantastic—within walking distance of grocery stores and the Alaska Junction, with reasonable rent for the area—the recent decline in the overall quality has prompted us to leave CityWatch and share my experience here. Unfortunately, the current state of the apartment, under the management of Mario, is no longer suitable for families, especially those with children. One of the significant issues is the decline in air quality due to residents smoking cigarettes and weed indoors, which not only violates the lease agreement but is also against local laws for multifamily rental apartments. As the manager, Mario has the authority to enforce no-smoking rules, but he seems unwilling or unable to put in the effort to address this issue. Rather than tackling the problem, Mario resorts to placing blame on tenants who raise concerns, going as far as suggesting that multi-family living is not suitable for them and even advising them to consider moving out. This was particularly disheartening, especially given the contrast with the previous manager, Piia. When I reported three separate instances of indoor smoking to her, she responded promptly and handled each case professionally. As a testament to her effectiveness, all three residents ceased smoking indoors immediately and permanently. Several residents have expressed concerns about Mario's inaction against indoor smoking, and his explanations included not being able to identify the source, not being able to inspect homes, denial of any detectable odor, or simply disregarding the complaints, are unsettling. Despite numerous complaints and even escalation to the management company, he insisted that there was no indoor smoking occurring. While denying the existence of indoor smoking and attributing the smell to lingering odors on residents' clothes from smoking outdoors, Mario started using air fresheners exclusively in residential hallways. There are no air fresheners in main hallways, staircases, and elevators—areas one must go through before reaching residential hallways. This is a clear indication that the odor is originating from indoor smoking, rather than lingering smells from outdoor smoking. The decline in cleanliness extends to the common residential areas. Unlike the previous management and maintenance team, Mario and his team neglect to clean residential hallways. The marks and stains from trash and dog waste stay on hallways for months. Prospective tenants should be aware of the building's age and insulation issues. Cold air and smoke smells can seep in through outlets, expect higher electric bills and no way to block the smell coming to your units. During apartment tours, I recommend checking random floors, as well as the trash rooms and recycling areas in the garage, to get a comprehensive understanding of the living conditions at CityWatch. Ask to visit hallways at different hours of day and on different days of the week. While CityWatch apartments boast a convenient location and reasonable rent, the decline in quality under the current management, particularly regarding indoor smoking and cleanliness, is a significant drawback for families and long-term residents like myself."

"I lived at CityWatch Apartments for almost three years and I have to say it was a wonderful experience. Not only is the location great but "Team CityWatch" - composed of Mario, Ed, & Mary really made living there easy and comfortable. The units are good size, and the staff is very responsive to requests. I would highly recommend CityWatch Apartments to anyone looking for a rental in/near the West Seattle Junction. Thanks again team for being so helpful!"

"I lived at CityWatch for two years, and it was a wonderful experience. I have lived all over the Seattle area and across the United States, and the management and maintenance staff is the best I’ve ever had. They are available when you need them, responsive, and keep up the property daily. Any time I put in a maintenance request, it was either fixed that day, or I was informed on when it would be fixed, which was always prompt. Security in the building is great also, and super cute roof top."