Heritage Park Apartments

"I lived in a Heritage Park apartment for three months and in that time had four revolving door property managers, none of whom were easy to contact or quick to respond. Most other tenants were kind, but one threatened my partner with physical violence. The manager did nothing. I had a chance to purchase a property and broke my lease. I paid the exorbitant lease break fee of nearly $4000 in full despite them having a tenant lined up immediately for more than I was paying in rent. That was in the lease, however, so of course I had to eat that as it was my choice to leave. I left no damage whatsoever to the apartment and even shampooed the carpets myself to ensure I could be fully done with the property and receive my $500 deposit back. The property manager walked the apartment with me in a move out inspection and found no damage. Instead of getting my deposit back, I received a bill a month later for $918 for carpet replacement. I can only assume this is a retaliatory charge for breaking the lease early. I have requested detailed written and photographic evidence of the damage that warranted this ridiculous charge. I will be pursuing legal action. Go elsewhere. Edit: After a month of collecting evidence and asking questions, the charges were removed and my deposit has been returned. The current property manager, Jaelynn, truly seems to be trying to help the residents and satisfy her bosses at the same time. She always spoke to me professionally. I still would not recommend TMG or this complex, but she deserves credit for her efforts."

"Levi is an awesome manager! He is always working around the property and keeping it in tip-top shape. The other day I saw him pulling weeds from the cracks in the sidewalk."

"This complex is a rare find, it checked off everything we were looking for in an apartment years ago. We rented a 1 bedroom apartment here for several years and honestly we have zero bad experiences from day 1. First off, the actual apartment itself is large, bright and feels like a home because of the spread out floor plan. The bedroom was huge- it fit a queen size with plenty of space between walls and bed; we could have probably fit in a couch in there as well. The walk in closet and the large laundry room were definitely a bonus compared to other apartment complexes we toured during our search. We never had issues with finding parking, the complex was always kept clean and neighbors were all quiet and respectful. The neighborhood where the complex is located is also great because of the convenient distance to Freddys, Walmart, and Costco. Lastly, I want to highlight the management of the complex. Levi, who is the current property manager, has been amazing during our time at Heritage Park. All maintenance requests were addressed timely and the service was exceptional. He kept the complex tenants informed of any important information, made sure everyone follows the lease guidelines by sending reminders (such as updating car information on file or when a garage becomes available for rent). The most impressing act though was his response to seeing a few tenants struggle setting up AC units a few weeks ago. He helped tenants put in AC units in the windows safely before the insane heat wave (June 2021)- you could not have asked for a better manager, he genuinely cares for the tenants well being and safety. During our move out, he made sure our transition process was a smooth experience, let us know what to expect and we did not feel stressed or pressured at all. We will miss this complex, thank you Heritage Park and Levi for everything."

"I have been a resident at Heritage Park for some time now. I enjoy the quiet neighborhood and the privacy these apartments provide. The area has always been safe and the property is well kept. Patrick has been kind and helpful every time I have approached him with a question."