First American Title Insurance Company

"Issuing checks directly to credit card companies that do not have local banks there by making of checks complicated"

"Angel with first America is amazing to work with. Professional, punctual, knowledgeable, and passionate. She gave me a call after the transaction closed to see if I had any questions. 10/10 will be working with her again"

"I do not recommend using this branch for closings. Poor communication with agents and clients from the start to the end. No one answers their phone -- not even a receptionist -- if there is one. Our closer did not seem to know what was going on with the file at times and did not do what she said she would do. My clients' escrow fee was refunded due to the horrible experience."

"I debated writing a review, but seeing others have had similar experiences, I'm going to chime in. We had a closing on a Friday. When I didn't receive a copy of the Final Statement, requested a copy and found that the numbers were significantly in error. Immediately emailed to notify Dustin of the error. No response. Monday, emailed again. No response. Tuesday. No response. Called. Couldn't get past the gatekeepers once I identified the file but they promised a return call. Hah. Called again and got the Area Manager. Explained the situation and she said Dustin was aware and working on it and would disburse on Wednesday. It seems obvious they over disbursed to the seller and were trying to get the funds back BEFORE correcting their own error. The worst? This experience involved BOTH the Branch Manager and Regional Manager."

"UPDATE - Our recommendation from the original review still stands. One payoff was not sent as promised and arrived seven (7) days after final signing of paperwork, resulting in late charges, fees and negative credit reporting on our account. You have the choice to use whatever Title company you wish. Do not use First American Title Company. ORIGINAL REVIEW - Recommend using another title company. Signing experience was okay. Disbursements were incorrect amounts and late, resulting in additional interest and penalties to us. Poor service and not trustworthy. Team Dustin will leave you regretting your mortgage company chose this branch."