Greenbaum Home Furnishings

"Our experience has gone from good initially to bad. After buying many furnitures (> $30,000) we thought we found out that salespersons were not really truthful to us."

"I had a wonderful experience start to finish with the whole Greenbaum Team, starting with my Sales Rep Jim all the way to the delivery guys and their custom fabricator. Greenbaum went above and beyond to make the furniture fit my needs, which are unique, and I LOVE it. I bought a platform bedroom set with drawers because I have kitties who like to hide. When I realized that there was access to the underbed, they sent their fabricator out on site and he was able to make something in about an hour and install it. No more problems or worries."

"Jim Duffy, Greenbaum Home Furnishing My husband and I recently had the good fortune to meet Jim Duffy at Greenbaum Home Furnishings in Bellevue. We knew he was our guy within minutes after talking with him. He greeted us with a confident smile, and once he knew what we were looking for he showed us around the store and then left us to narrow down our selection(s). Jim has been in the furniture-and-design business for decades and it shows. He patiently answered our questions and helped us understand what we were purchasing. He has personality galore, and I get the impression he’s never met a stranger. He’s a natural. My husband and I throughout the years have visited many furniture stores and dealt with lots of interior designers, but Jim is the first person with whom we’ve felt a true connection. We already trust him to make sure we buy beautiful furniture and accessories that will be sturdy and long lasting. We are now a Greenbaum family all the way, and we’re excited to continue consulting and working with Jim. He should be commended for his hard work and dedication!"

"We recently purchased a sofa & 2 recliners and I can't say enough about the good service we received from David. He allowed us to check out some leather samples to take home for matching purposes. David helped a great deal by adding some of his opinions. He is very knowledgeable of the products and I really appreciated he did not put any pressure on us to make a sale. Tom & Evelyn Wagner"

"I’m sad to write this negative review. My husband and I have purchased eight different pieces from Greenbaum since 2013. This shows we liked the furniture and service. Four pieces purchased in 2013 prematurely wore out. This includes a desk, desk chair, side chair and sofa all with different issues. I never consider Greenbaum selling throwaway furniture but that’s how it’s ended up. We are not hard on our furniture. We emailed Greenbaum over two months ago with the issues including pictures asking if we could get any assistance. We did not receive a response of any kind. I didn’t hold out much hope we would get assistance but I did expect a response! If they had responded, I do not think I would be writing this review. It’s disappointing service and furniture quality. Update: I received a call and email from Greenbaum the day after my post. They were sincerely apologetic about not responding to my email and explained why. They promptly sent out a technician to my home who has worked for them for decades. He was amazing and fixed three of the four issues with the furniture."