Extended Stay America - Seattle - Bothell - West

"This place is a complete dump. The place is falling apart, our room was left disgusting. Looked like it was never cleaned. The pictures below were of my room. It looked disgusting! The cabinets, the ceiling, the "kitchenette" yuck, yuck, yuck. My bathroom?? Gross! There is pics of the lobby floor with stuff everywhere! Not to mention how every morning and every evening the door to the front desk was always closed with the employees laughing and loudly making fun or rooms and customers behind said door. This place seems to run by children. I saw an employee getting stoned in his car on the clock, I saw numerous employees vaping in the back room. I could not believe it!! Whoever gave any employee a job here? Should be 86'd in the hospitality industry. The front desk?? Was ABSOLUTELY ATROCIOUS!! There was a brunette with long hair and very dark lipstick who treated every person I saw like a burden who was wasting her time. 90% of the time, there was no even standing at the front desk, there were in the back room, laughing, vaping, and showing complete disregard for customers and their jobs in general. (See pics below of door closed) The staff was impolite, aggressive and absolutely unruly and out of control. I've never had an experience like this anywhere IN MY LIFE. It left such a terrible taste in my mouth that I'd stay anywhere else before I'd ever step foot into a business run by this company ever again. As someone who stays in hotels months and months out of the year? This is the only "chain" I'll NEVER book with again."

"Katie, Star, Bre and the team at Bothell West location made our stay the very best it could be, always happy to see us and make us feel welcome. The extended stay team go above and beyond their job at every opportunity, clean, safe and very welcoming hotel. I will recommend this location to anybody and will stay here again myself if I need a home from home again Thank you Bothell West team for a great stay."

"There was no working elevator in the building which made it difficult to climb 4 flights of stairs just to get to my room. There is no hot tub or pool at this location AND the outside door locks often wouldn’t work making it that much more difficult to get to my room. If I didn’t need to stay here I would have checked out immediately upon arrival."

"Older hotel near food and shopping. Place had evicted notices on the doors of some rooms. Probably a half way house for drug rehab or homeless center. Breakfast (as stated on the website) was a coffee bar and granola bars. The only reason I stayed here was they allowed pets. Both hotels across the street (Hilton, inn&suites ) don’t allow pets. If you can get a different place further away I would recommend it. Friendly staff was nice."

"I recently stayed at this hotel, and I must say, it was an amazing experience. The staff was incredibly friendly and accommodating, making my stay all the more enjoyable. The facility was spotless and very well-maintained, making it a comfortable and relaxing environment. The location was outstanding, with easy access to all the major attractions and amenities in the area. What's more, the price was very reasonable and provided excellent value for money. I highly recommend this hotel to anyone looking for a great place to stay, whether you are a family, traveling for business, a college student, single with pets, senior, or just looking for temporary housing. You won't be disappointed! housing."