Vista Optical

"This was the worst experience I have ever had having an eye exam. Inside Fred Meyer is very loud and the music is very loud. It is impossible to hear the receptionist plus she was wearing an N95 mask. I immediately felt like I wanted to leave, but I couldn’t miss the appointment because it was set up through VA community care. Dr. Bury is not very friendly. He mumbles while he’s doing the exam wearing a N95 mask and I was never really clear as to if he was talking to me or mumbling to himself the entire time. He has low tech equipment and is very slow. The exam room is also the storage space. While waiting for my eyes to dilate he was returning a box of alcohol wipes to the shipping warehouse over the phone. I did understand that conversation, so he probably wasn’t mumbling to me during the exam. I was so thankful that my authorization did not allow me to get glasses there. I wouldn’t have been able to do it. I left the place as quick as possible. I will never go back to this place."

"Only negative experience I’ve ever had during an eye exam in my life. Forced a brand of contacts on me that I didn’t like (and they were the worst contacts I’ve ever worn)and I requested a different brand. Exam was very primitive for the technology available these days. Staff and optometrist were all rude and I will not be return to this location."

"Diane and Dr.(Alex) create a positive and welcoming atmosphere - both are personable, knowledgeable - reasonable prices on frames - up to date styles and variety."

"I think honestly the dr is not friendly. Most exams I’ve done, everything is explained. He almost seemed like he didn’t want to see me lol. The lady up front is the sweetest but very difficult for me to understand her. The first time I was there it took longer than it should’ve. I needed glasses but didn’t want to stay any longer. People were starting to come and now there’s a line of folks waiting to get help. The lady up front looked a bit overwhelmed. She needs assistance and maybe someone to help her explain things to customers. She’s very sweet but it’s very difficult for me understand what she was saying as she was explaining to me my insurance policy and what I’m authorized for through them. I ended up buying from another place out of pocket. Thought things would’ve changed; first visit was when things were just opening up since the lockdowns. He asked if I was fully vaccinated and I stated no, he seemed irritated and got me a mask. I returned for the first time last week since my first visit maybe a year and a half ago. I went to see about getting glasses and using my insurance this time. People were coming in and waiting around and I was still having a hard time understanding what she was saying I didn’t want to agree to something and pay something or sign and I didn’t understand. So I just said, I have to go and will need to come back another time due to work. I normally don’t post these types of reviews but I no longer wish to do business there."

"Dr Bury is a very through optometrist! The staff is so nice and I love working with them! If there is ever anything wrong with my glasses or contacts they are great about solving it at no or very little cost to me! They are also great at helping me choose the right frames for my face. Love coming to them!"