Molina Medical Clinic - South Everett

"I am on MONTH SIX of reaching out to this office and receiving no response (as their voicemail had filled up in this time and no one has fixed it for months or responded to a single missed call or voicemail) about the results of a blood draw that in and of itself was traumatic as they did it while I was nonverbally panicking, and had a second person in the room to physically hold my arm down (they had failed twice to draw my blood and still drew it after my explicit no). I felt as cornered and powerless as I do now, having lost my insurance while simply trying to get in contact with this abhorrently negligent, abusive clinic to proceed with treating a third type of chronic pain that thay seem wholeheartedly unconcerned, and frankly bothered with. This unprofessional clinic that has withheld results from, refused to treat, misdiagnosed, spoke down to and hung up on me as well as breaching my privacy on multiple occasions by not changing my phone number from my fathers like I had asked repeatedly or identifying who was speaking before disclosing my information. I have been fainting since I was 12 and they told me I had a blood sugar problem and needed to eat more consistently- I am 19 and they just told me that is not the problem, still no diagnosis or treatment . I vomited blood and bile EVERY SINGLE DAY for a YEAR and lived on yogurt, water and eggs because I couldn’t eat for a YEAR before they gave me a referral- ignoring my history of ulcers and testing me for pregnancy and h pylori THRICE IN THAT TIME- still no diagnosis or treatment AND I had to fight tooth and nail to find out how to get the results of my year awaited endoscopy. I used to work at a clinic and I know someone reads these- so I hope whoever you are reads this and knows that you have broken my faith in medicine as a caregiver hoping to enter the field and deprived me of the quality of life you should strive to provide your patients and that a patient should expect when seeing their pcp. Truly having to go there in person on Monday for the hope of maybe being able to obtain my records and move on to a competent clinic with a shred of professionalism, empathy and indication of basic HIPPA, patient rights, infection control, or patient communication training for when I can. Honestly I’d put my health in ANYONE ELSE’S hands, these people do not care about you."

"Rude receptionist(s) that blame therapy patients for their problems, they have only one therapist, who is no better than their receptionists. I implore you, if you can afford better mental help please seek better. There is no help to be found, here. These people would leave you out in the street if they could. It happened once before to me."

"I am a Individual provider through Washington state and dshs. My client has been a patient of this clinic since 2016. His current nurse practitioner is completely incompetent. She has decided that its completely acceptable to cut a chronic pain patient off of his meds and drop his care. She has refused to send his prescription to his local pharmacy for months because she doesn't "like" the town pharmacy. Her lack of care and concern for her patient is unbelievable and is seriously bordering malpractice. My client does not deserve such horrible subpar treatment. We already suffer from underserved rural area's being ignored and now its also quality of life. My suggestion to anyone looking at this clinic is DON'T and RUN to a physician who truly cares about the patients."

"My kids and I have being coming to this clinic for years and we have always had pleasant experiences. Staff is always friendly and the doctors have been great. Within the past few years we have been seeing Dr. Julie Mann. She is hands down the best doctor I have ever seen in my life. She is an excellent communicator and a thoughtful listener. I’m so grateful for the care she gives me, but even more grateful for the care she gives my kids. They are teenagers and not once have I felt she is judging them or not taking them seriously. We’ve been to other clinics and many times providers overlook what kids/teens are saying and how they feel. Dr.Mann is amazing all around."

"No matter what time your appointment is they are going to be a half hour late. Bare minimum some times over an hour late. Every single time. No other people in the clinic but it's still 15 minutes past my child's appointment and no one has come or gone. I absolutely hate this place. They really should be shut down. Receptionists are very nice though. The medical staff on the other hand are awful."