Providence Hawks Prairie Family Medicine

"Overall, this is the best clinic and doctors my wife and I have ever gone to. We have been going here for almost as long as it's been open. We had the same doctor for about 5 years before she left for Urgent Care. And boy did we absolutely love her. Well, we got 2 more docs that are just as good and compassionate. As long as we live here, and as long as we have insurance they accept, we will always go to this clinic. The funny thing is we live in downtown Oly and gladly keep driving out to Hawks Prairie to this clinic just for the doctor's who arat he sometimes so empathetic that they seem too good to be true. I mean, harm reduction is very much practiced here, and it is that heightened level of compassion that keeps us coming back no matter what our medical circumstances are. C'mon out to Providence Hawks Prairie Family Medicine if you want that consistent welcome to the family vibe with a new school twist! Oh...and the new-ish Urgent Care downstairs is just another plus because they are never really that busy and they always seem to love working there which is a nice change from most swing shift, weekend warriors! Deuces!"

"I had a really good experience at this location. Dr. Michael was very informative. Really broke down everything for me and make sure that I understood everything. The nursing staff was excellent as well. Will definitely be going back. In the future for any medical needs that I need."

"My Dr. Is an incredible human being, who literally saves lives every single day. She is at the tip of the spear treating those of us with co occuring disorders. She treats me with kindness, respect, and dignity. For the first time ever I can be honest with my health care team without fear of judgment. I am validated and my opinion counts in regards to my treatment plan. The one complaint I have is that for whatever reason providence is allowing her to leave. You would think that if you have someone as effective as Kim Nakai you would do whatever it takes to retain her. She has made a profound difference in my life and I'm sure that I am not the only one who feels this way."

"This has to be worst health care office ever! First off the front office ladies that works at immediate care simply won't listen to patients needs. When my mother was trying to explain something they obviously weren't listening. Horrible. My kids doctors keep changing. Along with calling the office and speaking with their schedulers they are rude 99% of the time. Hoping to find a different provider because they have been nothing but horrible."

"What's going on with the front desk staff? It's extremely difficult to get a hold of anyone without a 15-20 minute wait. Especially during the hours that aren't supposed to be busy. When arriving for an appointment, they'll let me stand there for sometimes over 5 minutes without even acknowledging me. This is not just once or twice. It's a pattern. If you need to cancel an appointment, you'll need to do it the day before because you're likely not going to get in touch with anyone before that and MyChart won't allow you cancel or reschedule after that point. They'll just mark you as a "no show" even though you've been on hold for an hour. Once and if you can get past the front desk staff and appointment scheduling, the providers are great. I love the lab ladies. Everyone always seems to be in a good mood when I've been there. They get rid of any bad apples quickly I've noticed because I've had a really bad experience there with my son and they were very sympathetic and the nurse that did it is no longer there and a certain condescending front desk staff member."