Same Day Care at PeaceHealth Cordata Main Clinic

"After a 2.5+ hour wait, I ended up leaving before seeing a provider (for multiple reasons including wildly inaccurate wait times, giving up my spot in line, etc), but not before hearing the nursing and receptionist staff talking badly about me and not caring about my medical issue. I believe the exact quote was, “Like, I’m sorry that we don’t care about your *** problem! I told her she can leave at any time.” They said their names were Rebecca and Danny. I am appalled at the blatant disrespect, lack of compassion, and total lapse of communication at this clinic, on top of a childish staff who talk poorly about their patients right in front of everyone. I will never step foot in this place again, and I strongly urge anyone else I know not to either. Their staff is uneducated in conflict resolution and the ramifications of violating HIPAA."

"Definitely need friendlier receptionists. Called to see if they could see my mom, who's in pain and has mobility issues. Previously, they've allowed her to check in via phone because of her situation. Current receptionist refuses same courtesy. Expects us to pack mom into car, up to clinic to check in and then is willing to try and remember to call us when her wait is 15 minutes out (we live 2 minutes from clinic). 1. We don't need someone who is likely to forget based on her attitude and leave mom in pain for another day. 2. Anyone who has someone with mobility issues knows it can be a hassle for the patient and tries to minimize inconvenience to them as much as possible. 3. We could go and check in and wait, but Mom hate the idea of being stared at or frightening others when the pain gets really bad and she can't help from letting out a scream. Mind you, before this receptionist started answering phones, they always understood and worked with us. Doctors and nurses were always kind. Sadly, because of one gal who shouldn't work in a medical office until she gains compassion for others, we won't be returning."

"First visit on 8/27 with a misdiagnoses and a rushed visit no improvement, came in again on 9/12 was misdiagnosed again and was treated very rudely by the receptionist at the walk in. Was given the same treatment that didn’t work the first time. Spent the following night 9/13 in the ER after my conditions deteriorated and finally got a correct diagnosis something that needed surgery. got finished with that surgery about two hours ago (9/14) best I’ve felt in the past three weeks. will not be setting up my primary care provider at this location due to my lack of faith in the medical staff and as a result of the condescending rude words from one of the receptionist. That being said some of the best care I was ever given came from the ER staff and the (nose throat mouth doctors of Bellingham) and the staff at Saint Joseph medical facility (where all be setting up my primary care provider) do not waste your energy or kind words with the walk in clinic in all of my cases it was rushed and resulted in 0 improvement. they care about turn over nothing else only go as a last resort."

"It took nearly three years for me to get relief from severe pain. From 2017 to 2020, 17 different physicians from Peace Health brushed me off when I saw them, failing to believe anything was wrong. In desperation, through my own intensive research, I found the cause of the problem myself. But physicians refused to accept the medical literature--all except one, who finally performed the corrective surgery in 2020. My case received national coverage in the Washington Post “Medical Mystery” column of 2/20/2021, calling attention to the anterior abdominal nerve entrapment which PeaceHealth failed to diagnose. People around the country contacted me for information on the condition. My support from the Washington Post has helped many other patients and educated other physicians, for which I am grateful. But only one of the PeaceHealth physicians I saw has bothered to add my confirmed diagnosis to my medical history. Their inaccurate notes regarding my condition follow me, complicating my interaction with PeaceHealth and other providers. There is NO EXCUSE for how I've been treated."