Evolve Seattle

"They might know a lot about piercings but know nothing about customer service and just general human kindness. Unaware that there are other cultures that have different piercing practices and even if it doesn't align with theirs, there are nicer ways to put it across than the low key racial insinuations these people make. I went in looking for advice on my nose piercing and they spent 90% of the time criticizing my choices very rudely and unnecessarily, assuming I got it done in an unhygienic place because it was in Asia, which was very much not the case. Never expected to feel so attacked in a diverse place like Capitol Hill, Seattle. My partner has also been to them on a separate occasion and found them condescending and rude. I didn't know they were the same piercers when I booked the appointment. I hope that they take this consistent feedback from their customers about rudeness and work on it a bit"

"I came in on a random Sunday finally deciding to get my first piercing (nostril). John and Olivia (likely messing up names, apologies) were FANTASTIC! Everything was explained very clearly and thoroughly. During the piercing, John was pleasant, super easy to talk to, and made me feel comfortable during the entire process. Overall I love my piercing, but unfortunately for my checkbook, I have opened Pandora's Box and will be back to Evolve for future piercings."

"I went in for a couple piercings and so far very happy with the piercings themselves- however the staff was very condescending and dismissive; I felt uncomfortable the entire time I was there. I had a couple questions about pricing and about a previous piercing I’d gotten years ago, and the conversation immediately felt like a confrontation with both the person at the front desk, and with John. I thought that I was maybe being oversensitive, or that they were irritable because it was the end of the day- but then I read their reviews and it’s clear that others have had similar issues. I understand that they probably do have people who argue with them, but I did not push back on any of their responses and still found myself actively de-escalating the interactions, trying to placate the situation. If you don’t have a strong preference for the energy of a space and just want a nice piercing, this shop totally works. Personally, with piercings, tattoos, or anything where I’m inviting someone to work on my body, I want to feel comfortable and free to ask questions. A needle in the face is vulnerable, and feeling scolded beginning to end just isn’t for me. I’m happy with my piercings, but I will be following up on my aftercare with a different shop. ****** Adding another star because I did speak with someone on the phone to clarify the total cost and she was super helpful, very friendly, and went through the itemized charges without issue. Not sure if this is the same person as when I was in the shop, but either way this person was very lovely!"

"I can’t recommend this place enough! I came in as a walk in with my friend who had an appointment. We both got nostril piercings, and it was our first time getting a piercing (so we were a bit nervous). The associate was so friendly and explained all our jewelry options and pricing. They also made recommendations when I asked for help! Because I was a walk in and there were appointments before and after the time I was there, they gently reminded me I didn’t have a ton of time. But I did not feel rushed AT ALL. I really appreciated their help and friendliness! The piercer, John, was so fantastic. He was so kind, and chatted with us as he was prepping. I also asking if I could film my friend while he was getting pierced, and although he said no, he handled it really professionally and didn’t make a big deal about it! The piercing process was easy, he talked me through it, which I really appreciate! Overall very friendly and patient. The studio is clean and organized, and they have a bathroom for customers that also is clean. Not a super big location but has some seating for waiting. They also mentioned I can always call if I am experiencing any complications with my piercing. I really love the placement of my piercing, John did a amazing job! I had a really good experience at Evolve and will definitely be coming back!"

"If I could give evolve 10 stars, I would! Went in Sunday as a walk in and they were nice enough to do my piercing without an appointment! John did my piercing and I will be going to John for all my piercing needs from now on. John was extremely knowledgeable and friendly and did amazing work. He measured my nose to ensure the best placement for the piercing, talked me through all the steps and aftercare steps, and was a calm and gentle presence during the procedure. Thank you Evolve!"