Safeway

"I tried to address this by private message but I'm still dealing with an issue with Safeway and the manager they got me in contact with isn't doing anything to resolve the problem. The Safeway located on 11501 Canyon Rd E, Puyallup, WA 98373 allows their employees to smoke right by the entrance / exit. I'm a veteran who was exposed to burn pits in Iraq. I have lung issues that make it difficult to breath around smoke. This specific Safeway closed all their entrances but one. This is the only way to get in and out of their store. Their employees don't have to smoke there. There is another designated smoking spot away from customers, but they choose this one because it's close and they're lazy. These employees are inconsiderate. They don't care if you have asthma or other lung issues. I've seen them smoking right as kids are coming in and out. Their store director Michael Lent sent this email, "I have and addressed this with my staff and was unaware that this was continuing to happen. I will readdress with all my employees to make sure they are in the designated smoking spots." I tried to contact him again to let him know that his employees continue to smoke near the customer entrance, but he doesn't seem to care and hasn't responded. My next email is to the health department because smoking this close to an entrance / exit is against the law in Washington State."

"This used to be my family's favorite store. Where are all the checkers? I can understand self check out for a couple of items but to expect people to check out a cart full is ridiculous! I feel bad for the elderly folks trying to scan and bag, with no help in sight. Today there was only 1 checker and a line down the isle. Do better Safeway, even Walmart has more then one checker."

"Safeway is going downhill. I'm out of fuel and have ran myself to the "can't go any further" point trying to get a better deal from Safeway. Got here to buy fuel, had to wait in line for an exceptionally long time being rush hour on a Friday and when I finally got to the pump I was screwed. I only had cash to buy fuel and Safeway, during rush hours on a Friday doesn't see the need to have an employee actually working on site. Safeway is trying hard to loose me as a customer of 50 years now."

"Rushed over and took 20 minutes to get here on an unexpected store run. About to locate one of the three small items I needed when I am approached directly by an employee stating that I 'need to either grab what I need right this second or leave the store.' This interaction immediately followed an announcement over the store intercom that there are just 10 minutes left before the store is closed. Not typically coming in so late, but the whole attitude of the employee was rude enough that I just left. Great customer service Safeway. Nice."

"Safeway needs to seriously get on their quality control. Different Safeway same problems. Turkey club and they don’t have the Aoile that it’s supposed to have on it. Take it off the menu if you’re employee’s are to lazy to make it. Bacon cold, the lettuce that is not on the recipe wilted, bread a bit stale. The lady making the sandwich taking 25 min who clearly doesn’t want to be there but I get it, too old to be making sandwiches. Still don’t take it out on the customers."