Chow Fusion

"Their pork fried rice was excellent. Had great flavor and they were able to make it without egg (allergies) so that was positive. Their Mongolian Beef however was extremely salty. Beef was tender and chunky, which we liked but way too much salt. Orange Chicken was a huge disappointment. The chicken itself was good, but the sauce they’re using needs to be revisited. Very blah."

"We decided to try the new Chow Fusion online order system at Collectors Choice. First I tried to place an order on my cell phone. It would not complete order. I then successfully placed my order on my laptop and even received a confirmation number with instructions that said order would be ready for pick up in 20 minutes. Waited 15 minutes, then went down to pick up my order as I live only a few minutes away. Presented my Name and order confirmation number, even showed them on my phone. They said they had never received it, they said they would put in a rush order. 15 minutes later I left with my order. One item I ordered was the Orange chicken. Description read Tempura Chicken stir-fried in our house made Fresh Orange Juice Marmalade Chili Soy Sauce with fresh orange slices and broccoli. I got the tempura chicken and that's all. When I called the restaurant they said it would be on the side in a small packet, really? Small packet? What, am I supposed to stir fry it myself with the sauce in the plastic tube like a Frozen Food Kit from Safeway? The individual on the phone also Lied! She insisted that she placed the sauce packet in the order. Sure, Uh-Hu. There was no broccoli either, none at all. When I asked about that they proceeded to tell me that's because they were out of broccoli and didn't have any. The pork fried rice was tasteless, flavored with air possibly. The pot stickers were the only thing that was any good. As a resident of Snohomish I have been a patron of CCR for many many years. I have had many lunches and dinners there with clients, family and friends, even a Highschool Graduation Celebration Dinner there a few years ago. This is the first time I have been so disappointed, disgusted in fact as I didn't even get an apology or asked how they could make it right. Owners/Managers of CCR, I would suggest that you stick to what you know best and that is the great Fare you have served in your restaurant for so many years. My Chow Fusion experience was one step up from Chun King, three steps steps down from what you can get at Haggen's Deli Chinese Food Section on Ave D, and one step down from the Frozen Food Section at Safeway. I realize mistakes can be made but this many? No! Since no seemed to care about making it right or even offer an apology, I will be spreading the word with neighbors and business associates. Thank you."

"Seriously my go to in Snohomish, I haven't found anything in the area that compares. It's very fresh, high quality, and some of the most flavorful dishes I've ever had! Absolutely love everything I've tried here."

"Fantastic! Such great flavors!! Homemade sweet and sour that isn’t gloppy! You can actually taste the herbs and spices used in it. The vegetables are fresh and a great mix of different ones. Truly the best our family has tried in the area!! So delicious! We’ve been multiple times and have tried almost everything on the menu. Nothing has disappointed!"

"Finally! Some really great Chinese food in Snohomish! Love all the options especially the honey walnut shrimp, egg rolls, sweet and sour and Mongolian beef. The orange chicken actually has orange flavor. Thankful for a new take out place!"