Carpet USA Inc

"We wanted to shop locally in order to support local businesses. We are glad we did. The team Carpet USA are great, providing excellent and prompt service. It was wonderful meeting Bjorn, relative of the original owner. When he heard that the make and style of the carpet we wanted was no longer being carried, he went to his suppliers and discussed until he found a style that was close enough that we couldn't tell the difference. And the installation team of Frankie and Aden was top notch! They are affable, did an excellent job of installation, and thoroughly cleaned up after. These guys deserve High Marks! We recommend the whole team for your next carpet job."

"Carpet USA is an excellent company to work with and places a great value on serving its customers. Best of all, it’s a family owned and operated business that has been in the same Orchards location for more than four decades. We were having new appliances delivered to our home’s laundry room and discovered that because of oil & water leaks in our old washer, the flooring would need to be replaced. We had worked with Carpet USA before and knew they put a premium on doing quality work, so that was our first stop. The job went as follows: On Monday, we stopped in at Carpet USA’s warehouse and selected the vinyl flooring we wanted. We asked for an expedited installation because the appliances were due to arrive the following Friday. They checked their schedule and had an opening Thursday afternoon so we were penciled in. On Tuesday, Hilario arrived and measured the space and added a couple of ideas we hadn’t considered ( replacing the baseboard and installing a metal strip in the doorway separating the vinyl flooring from the hardwood in the adjoining family room). He emailed an official estimate an hour or so later. We found the price very reasonable for the work to be done and we accepted. On Thursday, Hilario and Adrian arrive early afternoon and removed the old washer & dryer to our garage. As they would not be needing to put the machines back, Hilario cut the moving charge in half. A small sum, but we saw it as a show of good faith. Adrian needed less than three hours to cut and install the new vinyl, baseboard and metal separator. It looks like a new room, esp with brand-new appliances installed, which happened on schedule Friday. Hilario and Adrian were great to work with and it was easy to see they both take pride in making sure their customers are more than satisfied when the work is completed. Would we hire Carpet USA again? We plan to. Our next big project will be recarpeting our house and we know exactly where we can find high-quality materials and higher-quality workmanship at a reasonable, fair price. Thanks."

"Very helpful, yet low pressure staff on site. We were given a next day appointment for measuring, and will recieve an estimate based on each of the three samples we chose. Very large selection of wood, carpet and vinyl flooring, with a more limited tile selection. Just felt like a very comfortable organization. Update: Their quote was reasonable and they did a beautiful install. Very pleased with the overall experience."

"Just want to share Carpet USA gave a great all around experience. Starting with Jocelyn In their show room. I showed her a color I was looking for in an affordable price range but still quality LVP and she delivered. Hilario who worked with us on the quote to make the deal. Topped of by Incredible service by Adrian and Miguel. These young men worked nonstop professionally and we're a pleasure to have around. And a time where it can be difficult to get good customer service these guys went over the top!"

"Perfect execution! Carpet USA installed our original carpet 9 years ago, and it was time to replace. We shopped around, and based on reviews and pricing, we went with them again. The attention you get, the selection, and the quality of people you deal with is top notch. Installers Erick and Henry were amazing, especially with our difficult master closet and some patching of some of the old carpet we requested that required more effort (we replaced half the house). The new carpet looks and feels incredible! Next year when we replace the other half of the house, we aren’t shopping around at all. Carpet USA has our business!"