AutoZone Auto Parts 11712 Northeast Fourth Plain Boulevard, Vancouver, WA 98682

"Highly recommend Orilieys over Auto Zone. I’ve never had worse customer service before and it’s not just one location. They sit there and let phones ring over and over again and not answer them. They are extremely slow and don’t help customers in a timely manner. Orilieys is super quick and on top of it when it comes to finding what you need or where you need to go to get exactly what you’re looking for."

"The Checkout lines and process is a little hectic, actually more of a nightmare. People standing around waiting and not sure where to go. No clear checkstand that’s open. Seen what I believe was a manager or supervisor really being hard on an employee, when he was visibly the only one working hard. Made me sad for him and upset with said supervisor. Not sure I’ll go back here."

"Eric B was awesome today. Needed an oil filter for my car and wasn’t sure which specific one. Helped me out and got me out of the store in 2 minutes. Had great manners too."

"Came in for brake parts, one set was right the other set was not, had to bring parts back, the lady that sold us the parts was a bit combative saying " No those are the right part" when clearly the actual part needing replacement was shown to her and she just goes oh. Had to drive to another store .. such a fiasco. No discount, apologies or compensation offered. Would not recommend this location!"

"I would give 2.5 stars if I could. I like the services they provide, like tool loaning and parts matching, but I wish the employees were more professional. Several of the employees followed me outside and smoked right in front of me while pretending to help me with my car. They continued smoking and talking about their personal lives, making my girlfriend and I pretty uncomfortable. Again, the services were good, but the customer service was bad."