Gibson Auto & Electric

"Had some work done to the transfer case of my 2003 Mitsubishi Montero. Gibson was able to get me in relatively quickly and was able to use parts that I had brought with me. Expensive work but got my issue taken care of."

"I have an '82 Toyota Pickup, and there's no other place I would trust to work on it! Always upfront and honest, and willing to answer questions. They've even taken extra time to pop the hood and walk through the work they've done, whenever I want a deeper explanation. Fantastic shop!"

"These guys are legit! Going to keep my review short, as possible. I have a 2019 car. Had a rodent take residence at the same time my keyless entry quit working. Not a fan of coincidences. Original place I took it to, “no rodent damage,” just rodent debris. “It’ll cost you $1600 to fix keyless entry because of defective parts. AND, if that doesn’t work, we will keep on trying to figure it out.” I chose to not go that route. Waited 6 weeks to get into Gibsons. The reason they are booked out that far is obvious. They are good. I took my car in on the scheduled date, by the end of the day I had my car back, fixed at 1/2 the price the original mechanic wanted to “start” the fix at. End result, they found, through professional diligence, and their attitude of “ let us figure out the problem, as opposed to, “ let’s try this and replace this, if that doesn’t work, let’s replace this…” and so on. They found the rodent chewed wiring harness causing the keyless entry malfunction. Again, these guys are the real deal!!! Guess that wasn’t a short review."

"I was just staring at my 73 Jeep Commando thinking how fun of a rig it is to drive. Don and his crew have bought it up to a point that I could drive it to hell and back without worrying. Don’s shop is where you go when you want that extra attention paid to your vehicle. The kind of shop where it will get the same attention as you would give if you were doin it yourself. I’m a former mechanic who loves fixing up the old stuff, but… with no time, which begrudgingly led me to finding Gibson a few years ago and I couldn’t be happier. Are they cheap? No. You don’t go here for cheap, you go here for top quality work, service, and as they say, attitude. Worth every one of the millions of pennies I’ve given em over the last few years. It’s really the only shop around that I know, when I turn my keys over to them, my vehicles are coming back better than expected. Thanks Don and Crew."

"Only because I can't give it zero... On Feb 22th, I called to schedule a time to have my car towed in for a good deal of work to be done. Don estimated about a couple months out. That’s normal, and I waited until I heard back. Sometime at the end of March he said to bring it in third week in April. April 25th it was towed in and rolled inside. I had conversations with Don as to the status every month, and was always told he was either waiting for employees to be available, or other cars that had been brought in before mine to be completed, etc., etc., etc. A different excuse every time. After four months I went in to see the status, and it was still sitting there with no work having been done on it at all. An employee even said that Don had refused to have any work done on the car. I had it towed back to my house the next morning. To the owner: If you obviously don’t want to work on a car, why have them bring it in anyway? Every visit I made there there had at least 3-4 cars I’d seen before not in the shop, and new ones in there on the next visit. Then they rotated out while mine sat. As I figure it, you owe me $500 for both tow services. I’ll leave it up to people reading this review to see whether they want to trust this kind of person who advertised: “At Gibson Auto & Electric, Inc. we are committed to you, our customer’s, satisfaction and we assure you the best possible automotive experience in the Portland area.” What a crock of $#!%. I had an entire and very substantial body and paint job done on this car that took 5-6 months. And you can’t even plumb and connect a fuel pump in four months? When you also advertise that “Attitude is everything!”, you do have at least that right."