Nail Time

"RUN DO NOT GO HERE!! I stopped in to get a Pedi because it was close to my errands, BIG mistake!! Both of my feet are cut up pretty bad can't wear regular shoes, have to wear mules and it's WINTER!! Hurts with every step! I told them during the Pedi and they still charged me $75 for the Pedi when their window says a deluxe Pedi is $45.... Rip off and painful!!"

"Lisa is the best nail lady in the West! She is very detail oriented and so is all of her staff. I would never go anywhere else again bc I have and the other people did a horrible job compared to Nail Time! I love this place!"

"My friend scheduled my appointment over the phone and the woman gave herself 30 minutes for a full set on me before her next client. First photo is what I asked for (with almond shape and med. length) second photo is what I received. After doing my nails she refused to paint the design she originally claimed she could do, because my nails were “too short”. She tried to glue on some little stickers but I refused, since that wasn’t what I asked for. I paid for my service in full but claimed I wasn’t happy with them and I’d be back tomorrow to have them fixed. Her next client was also sitting behind me and she told the woman “I’ll be right with you it’s her fault” basically saying it was my fault her next customer was waiting even though she double booked herself. I came back the next day and asked her to fix two nails that were crooked, remove the color and just paint them all black. What could go wrong with ALL BLACK?! She agreed and began filing my nails with her tool, while removing the color she continuously burnt my nail beds and cut my cuticles and fingers with the drill. I repeatedly told her she was hurting me and she did not acknowledge but just kept on going. After about ten times of being burnt and cut by her tool I told her I no longer want her to work on my nails. I asked for a refund and said I’d go elsewhere to have them fixed because she was being so aggressive with her nail file. She began raising her voice at me and saying she wasn’t hurting me even though I was clearly cut and bleeding around my nail beds on several fingers. She refused to refund my money unless she could remove the nails, so she soaked my fingers in acetone and left me with this. I have never in my 10+ years of having my nails done been so blantly disrespected, and treated so poorly by someone doing me a service. She was downright unprofessional, unkind, entitled and rude. Take your money elsewhere! This place is trash."

"Solar nails were soooo soooo thick ... I had to go to another nail shop to have them filed down and fixed Update: wow I didn't realize I have already been here until I saw my review ... everything looked familiar. Okay so today I came in and asked for solar ombre nails ... I asked them to be very short and - she put her neck back and with a disgusted look on her face and told me no, ombre needs to be on a long nail. I showed her a pic of my latest manicure, short and ombre and she said fine but did not look happy about it. She cut them back and they were long so I showed her the pic again and asked her to trim the tip back more before we started. She did it again, but not happy. I wanted to walk out right there and should have. We had many discussions between that and I saw them interact with different customers and they treat them all that way. Anyways, back to my nails ... when I left they were all uneven and slanted, my fingers hurt so bad from being cut by the little wheel the sand your nails with and my right thumb is hot even now 8 hours later ... she didn't file under my nails with the pointy one to get the glue off so my fingers ties were stuck to the tips she put on and the acrylic has gaps on the sides of my nails where it just got missed. My fingers are so tender that it hurts to let them touch anything especially when there is pressure nails or even trying to grasp anything(like a cup) ... when I left, I should have done pics immediately, because they were bleeding but I washed my hands and decided to do pics about 20 minutes later. I had to go buy cuticle oil and a nice file to fix them but they are still in so much pain. It brought tears to my eyes trying to carefully file them to be straight. I will never ever go here again. Customer service is awful, there was a disabled man getting his feet done and none helped him up from the chair .. he had to canes and couldn't get the door open to leave and the ladies were just staring at him, my 13 year old son saw and jumped up to open the door and the man was so grateful for him. I will edit later to check misspelling... I'm just ranting and upset right now and not going to go thru it for punctuation."