Safeway

"Don't bother asking for help with your WIC benefits. I felt like I was getting kicked out of the store from the rude cashier lady while i was asking questions. Worst part, there wasn't even a long line just me and lady who was super nice and was unbothered by the time being. Also the WIC notes under items on the shelf are inaccurate."

"I give the grocery store three stars due to low prices but a the same time mediocre customer service and poor effort in keeping shelves stocked. An example of this is how they card literally everyone that buys alcoholic beverages. As a man in my late 40s I would think that my now mostly grey beard is all the ID that I would need. I understand that the cashier asking me for ID is just doing their job but I cannot imagine why management would take such a non-common sense approach to preventing underage sales. As for the stocking problem, if you shop there late in the day there is a very good chance they will be out of commonly bought items. Not all of us are able to shop morning-early afternoon. I’m putting four stars since I am also a customer at their pharmacy which I would separately give five, but don’t see a separate listing on google maps. They always have my prescription ready for me and give me three months of meds at about the price I was paying for one months worth at my previous pharmacy (Walgreens). I would strongly recommend the pharmacy and am rather “meh” about the grocery store."

"Always out of what I need, without fail. Yesterday was my final straw. This was 8pm. I went to Rosauers."

"The “drive up and go” is a joke. Two hours past the chosen pick up time and the groceries weren’t ready. When I politely inquired as to the status of the order I was told it would be 30 more minutes and “if you know anyone who wants a job, let me know” after rudely being told to “come here” to a check out stand when the customer service was closed for the night."

"I'm done trying at this Safeway. The employees are rude and refuse to assist customers when asked. They are regularly out of common items. The recycling process is a joke at best. Most of the time, it takes 60-90 minutes from pulling up until getting your slip from the employee that does it for you behind closed doors so you can't watch. I recommend counting first and knowing exactly how many you have. I can't figure out if it's local management or regional management that's the issue. I've been a very loyal customer for over 25 years and will likely start shopping for my family elsewhere. I've just had too many bad experiences over the last few years with continuing problems not being corrected and, in some cases, getting worse. Saying anything to management just seems to fall on deaf ears."