Ali's Bellevue Auto Repair 12883 Northup Way, Bellevue, WA 98005

"The best service ever! April at the front desk was so kind and helpful. The mechanics got the part very quickly and turn around was less than a day. I will definitely go back for the brake work I need done in a few weeks."

"Thanks to April and the team at Ali's Bellevue Auto Repair for the great job on my Ford. They were very helpful, great service, knowledgeable, efficient and timely! I highly recommend them ..."

"Last Wednesday the 11th of October at 4:40pm I buttoned up the shop and jumped in my company Transit Van to head home. Dead battery ! I got a jump from the manager next store and drove straight to Ali’s. Even though it was 4:50pm they verified they had the correct battery and installed it. They were awesome, stayed late and got me back on the road. April, the shop manager, and Matt the technician really provided excellent customer service when it counted. Great shop with friendly professional people."

"I’ve been here a couple times for oil changes and then more recently bigger car issues. I’ve called last minute every time and they are always able to fit me in and get the work done before the day is done. They are honest, kind, and do quality work. It’s so hard to feel trusting of car repair places when you’ve had bad experiences, I have ZERO complaints about this place. I’m so happy they are in business, and look forward to calling them any time I have issues w/car. And April at the front desk is AMAZING."

"I brought my Explorer in because my AC stopped working. PROS: -They were able to get me in pretty quick which was amazing. -They allowed me to purchase my own parts and bring them in (I have a friend who gave me a good deal on parts and they would arrive faster). -Since repairs took longer than stated the got me a rental car. CONS: - Customer service is not the best -They gave me the wrong parts to order. When they went to install the parts, they didn't know they were wrong and caused damage to the radiator because they were trying to force the part to work. -They made me pay to replace my radiator since I bought the AC pump. I made sure to buy the part they told me to get. -The repairs took longer than they stated. -They told me I bought the wrong radiator. I was very specific and asked them which radiator to get. They measured wrong and admitted fault. -They put the radiator (wrong part) that they tried to install in the back of my Explorer for me to return. It leaked fluid all over the back. Thankfully I had a rubber mat. When I showed them the spill, the front desk lady gave me a roll of paper towels. They didn't even offer to help clean it. -I asked for a garbage bag to put the radiator in. The front desk lady told me they didn't have any. I had to ask about the ones they use for the garbage cans. She found one and told me it was their last one as if it was a huge inconvenience to her. Overall the experience was not good and I won't bring any vehicles here again."