Matrix Integrated - Westside

"Matrix Integrated West has been taking care of my 2 Audis for years (2010 Q5 and 2018 S5). Jared and Brittany are like family! I trust them to take care of my 2 German cars and keep them running at top performance. They help me make decisions on what’s necessary on the old Q5, and what can wait so I can save up for a worn out part - it is 14 years old with 140K on the odometer. The work is always done right the first time, and there is total transparency in the progress. You really gain a sense of trust working with Matrix. We highly recommend the Matrix West Team!!!"

"I’ve been going to Matrix for about 2 years now and they’re always very friendly. They’ve always done a fantastic job whenever my car needs to be serviced and are very flexible with scheduling. My family recommended them to me and I would definitely go here whenever you need anything done on your vehicle. I’ve never had any issues with them."

"The quality and value of Matrix I’ve experienced is based directly on their vast years of individual and combined experience with German automobiles. Their shop rates are acceptable, and you’ll likely see lower bills because they can solve diagnostic problems faster than other shops that don’t specialize and have their level of experience. To boot, they’re incredibly polite and accommodating without being patronizing. Imagine that: an auto repair shop with great customer service! Now that’s what I call a unicorn."

"I can't believe I've never reviewed this place. They've been taking care of my 2004 VW since 2018. They're detailed, careful and knowledgeable. They've kept my 29 year old car running smoothly for years. Though, most importantly, they're helpful and accountable. Jarid is the best service partner I've met. Recently, I had an issue that took a long time to diagnose across multiple visits. They finally narrowed the issue and realized it was related to a repair they made a few years ago. And, without asking, offered to replace the expensive part, with long labor, on their dime. No questions asked. I appreciate the customer advice and thoughtfulness. Car runs beautifully again; problem is fixed. Cars are complex machines and sometime repairs don't go as expected. Being accountable and taking care of their customers - that's what Matrix and Jarid are for me. Thank you."

"I have been using Matrix Integrated in Cedar Mill since Al sold his business. I would NEVER change them with another business. They are extremely dependable and professional. 100% honest. Today for an issue with my tire pressure they took the time to fix it and show me and did not charge me a penny. Businesses like this are very hard to find these days. Thank you to Jarid Perry who was kind and quick to help me this morning. You guys all rock!"