Journeys Kidz

"The staff member there was actually super helpful when we came in for new boots for my kid."

"Save your time purchasing here - if you buy something and pay a price and have a receipt of proof they will give you a lower price then you paid and will fight you on it: I bought shoes online and have physical proof of what I paid, they claim to “not be able” to give me the price of which I paid and then proceeded to call their manager Kevin about it and he also refused to make it right. $3 that’s all - literally wasted my time, made a big deal, over $3 that I had proof of what should have been given back to me. Kaylee needs lessons in customer service and should not be in charge of handling customers, I hope upper management takes into consideration that the children they have running this store cannot do simple basic math. Losing a customer over the fact that they simply don’t want to give you your money - for the record that I Requested myself be in store credit form. So it ain’t about me wanting money - it’s about what I paid and people not being able to do their jobs correctly. Manager clearly doesn’t care about the customer experience."

"Accidentally got my daughter the wrong size shoes (they grow so fast!) and went in to exchange them. The salesperson was so friendly and helpful it made the whole thing a breeze. I really appreciated the excellent customer service."

"Great staff. Jake and all the team were overly nice to my son and I."

"Journeys Kidz is one of my favorite shoe stores (I have small feet) and this location is no exception. The shoes are adorable! The employee I spoke to, Sarah, was very helpful. She asked my shoe size and brought me some options to check out. I appreciated her friendliness and patience while I tried on a couple different​ pairs. Overall, Journeys Kidz is an awesome shoe store with equally awesome staff."