Safeway

"Nice staff, awful corprate policy and culture. Safeway engages in price gouging, and it is double what inflation and supply changes have caused. This is pure greed. Wonderful staff, CEO and Board should drown."

"I got teriyaki chicken and fried rice and the chicken was very undercooked plus had a bone in it. Tasted disgusting compared to the Safeway teriyaki in my town yelm. Big waste of $10"

"Very disappointed with this Safeway - been a long time shopper here and made an important order for grocery pickup at 9 AM to pickup at 4 PM - then at 4:30 - without ANY other communication, they cancelled my order. I went in and was able to get almost everything on my list AND they had employees shopping for other grocery orders as I was out there picking up my items. I am very disappointed in this Safeway and will be looking to find a new place to shop. I also spent more because the Safeway digital coupons/just4u/etc discounts I had used on my online order were still pending so I didn't get to use them. I contacted Safeway and they would not give me a refund for the extra spent. I DO NOT recommend the West Olympia Safeway."

"This place is ratchet, yet some how always packed. I went to self check. My light started blinking even though I wasn't buying anything age prohibitive. Checker eventually noticed and cleared it, but only after a long wait while the line behind me grew. Two items rang up full price, but they were supposed to be half off. When I finally got the checker's attention again, she told me to go take a picture of the correct price if I didn't want to pay the extra. I'm not on the clock, and I'm not going to do the work of those who are. I left with nothing; I have no intention of returning."

"Sage did an AWESOME job of checking me out on Friday, December 15th! I have been telling everyone how amazed and pleased I was at her Customer Service and Caring Spirit! I had purchased an 18-count carton of eggs, and she actually opened the carton to check if any of the eggs were broken or cracked! WOW!!! Then, she noticed I also had a box of Quaker granola and she called and double-checked to see if that was the one being recalled! IT WAS!! She let me go and grab another brand of granola! I LOVE this Customer Service, Dedication and Caring! I told the customer behind me and told Sage I have voted her Associate of the Day!! You should have that!! There should be a way you could just stop by the customer service counter and relay your praises about an associate! They need Recognition and Encouragement to keep doing a Great Job. You could even announce it store wide when someone relays praise! How fun would that be, not only for that associate, but for other associates and customers too!!! We need to put the Good Stuff back into our daily lives and help to eliminate the negative. Anyway - Major Couto's to Sage!!! Well Done!!"