Firestone Complete Auto Care
About the Business
Firestone Complete Auto Care is a trusted car repair and maintenance institution located in Mill Creek, Washington. Our experienced technicians provide a wide range of services including oil changes, tire rotations, brake repairs, and more. Whether you need a quick fix or a major repair, our team is dedicated to keeping your vehicle running smoothly. Visit us at 1012 164th Street Southeast for all your automotive needs.
Photos
Location & Phone number
1012 164th St SE, Mill Creek, WA 98012, United States
Hours open
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM
Reviews
"Very Happy with the service. Great job on my car. Jack went out of his way to make sure that I had all the information and was taken care of as a customer. Excellent customer service. Thanks again!"
"Service was done efficiently and promptly. Customer service was respectable, heard what needed to be said, and respected our hours when we needed to reschedule our service. I would definitely recommend it to a family/friend; however service was par to other firestone company locations, which is why it's not a full 10/10."
"The bathroom was disgusting, I bet it hadn't been cleaned in weeks, when I mentioned it to the employee he ignored me. They offer no Coffee or anything to customers and the general attitude of the employee's seems to me that they dont like their jobs. They would not be known for friendliness"
"Reading through the other reviews is entertaining, to say the least. Wait times here can be a bit long, especially in the evenings, but this is a full service shop. If you want a quick oil change, go down the street to Jiffy Lube. And yes, tires are expensive, but it's also based on the vehicle YOU decided to purchase. And you have to communicate with the person behind the desk and get specific, its your car, they dont know why it makes a ping noise when you turn left at 30 miles an hour unless you specify that when bringing your vehicle in. And if you have an issue or something happened the staff here are more than willing to help you out the best they can."
"Regretful and disappointed service I'm the owner of tour company and I know what's the customer service. Firestone’s customer service was a major letdown. Despite visiting the store for a tire replacement, I was met with staff who were unprofessional and disrespectful. To add insult to injury, they asked me to pay double the price for the same service. It was clear that their only interest was in making money, not helping customers. I would strongly advise against visiting this tire shop.”"
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