Burger King

"I normally don’t give bad reviews unless it’s necessary and in this case it’s necessary. I work nearby for years now, and I have discontinued going to lunch at Burger King and so has most the employees that I work with because Burger King is severely understaffed during lunch hour, and sometimes the drive through line wraps around the building and out the parking lot, and you will be sitting for up to 45 minutes in line..orrrrrrrr….I’m sure that you’ve also noticed that there will be no one in line and you’ll pull up to the drive-through window and you won’t get any service for five minutes or so before somebody finally acknowledges your presence, and not in a friendly way. Just a heads up."

"Absolutely terrible BK location. Entire order was wrong, long wait time and bullcrap service. I usually dont give bad reviews but this location deserves it"

"If I could give them 0 stars I would!! I came in via drive thru on 01/15/2024 and ordered 2 cheesy bites and a large fry. Somehow my order came to me smelling AWFUL!! Like garbage. I don’t know if they haven’t cleaned their kitchen, their oil, or what? All I know is it smelled too sketchy to eat. I called the next day on 01/16/2024 because I have a babygirl I have to take care of, and the guy told me they would refund me as long as I had the food and the expeditor ticket that was in the bag. They never gave me a receipt. I couldn’t come back until 01/18/2024 because my babygirl got really sick so when I came back on the 18th the lady there working at night told me that she couldn’t refund me and that I’d have to come back the next day to talk to her manager. I came back on 01/19/2024 (which for me is today) and they told me that they wouldn’t refund me. I told them I was told they would refund me as long as I still had the food and the expeditor ticket because they never gave me the receipt. The girl had to call her manager and wa speaking with her on the phone while speaking to me in the drive thru. She was about to go ahead and give me the refund but I didn’t have the receipt because they never gave it to me. So she said “ma’am I cannot give you a refund then. If you don’t have your receipt theirs nothing I can do.” I explained how I was told otherwise and she told me that “that doesn’t matter”. Very improper business protocols here! Very awful customer service! And very unclean restaurant. Someone should come by and check their kitchen and building to make sure it’s up to code because the food didn’t smell normal. I ended up going to another Burger King in North Tacoma to make sure I wasn’t smelling things & ordered the exact same food & that food came back smelling normal, exactly how it’s supposed to smell. I’ve never had this issue with a fast food restaurant not refunding me for THEIR mistake! That’s ridiculous! Granted it was only $11.88 but still, it’s the disservice that’s the issue. It wouldn’t have been as big of a deal if they told me from the get they couldn’t refund me. But to tell me they would on the phone and then to drive all the way over here and have them tell me they won’t in person, TWO TIMES, was a waste of my time and gas. So ridiculous."

"Couldnt remember his name but the young asian man who took our order was really kind and sweet! Food was fast and decent quality however the older white woman with long grey hair was handing out the orders was rather short with not only the customers but she was snappy at the staff even going as far to say "Im NOT having a good day" seems unprofessional if we can hear her across the restaurant."

"Tacoma Hosmer location: Nice Burger King considering the area. Our food was hot and just as we ordered on APP. I love that they added the Impossible Whopper to the menu and it's included in Wednesdays Whopper special for $3! We will definitely be back to this location."