Fred Meyer

"Employees are extremely rude. When I asked for help call all I got was attitude. Retail jobs are customer service jobs which also includes helping customers. I'm not sure who runs those employees in that Fred Meyer but they all need a serious retraining program. How to do a customer service job properly. I understand some of it because that store gets a lot of issues. But also they don't need to be running around and treating every single customer like they're not important. Customers are what keeps stores open otherwise there wouldn't be a store if there was no one to shop it . Unprofessional."

"Security guy with cowboy hat followed me and accused me of stealing while using my own shopping bags. What a joke but lets people who actually steal and run out the door. This store needs to be focused on all the people who are buying, using, and selling drugs in your parking lot."

"I went to use the restroom before I shopped and it was closed due to drug activity. Which is not why I am leaving this review, that is out of our control. Christine from the electronics department walked up to me when I called for the restroom code, looked me up and down and said “yeah, no”. Then, when I go to grab a cart I grab one from the wrong stack and she says “are you kidding me”. I was doing an Instacart order and I go to complete my order and I mention something at the checkout. A bagger goes to assist me with going to the restroom. Christine sees us and then yells at us for going because it’s out of order for drug use. Neither of us knew this prior. Christine spoke to us so disrespectfully that the other employee became defensive rightfully so and said “you don’t need to come at me like that”. Then as I was leaving the store Christine walks passed me and makes an audible angry “hurumph” noise at me. I mentioned I was going to place a complaint and she dared me to. I have called the store and placed a complaint, and I am following up with this review. I understand the bathroom circumstance is out of our control, but you can’t treat people that way. Incident occurred around 6:35 pm 2/10/2024 I have been a loyal Fred Myer customer for the last 30 years and have never experienced this amount of blatant and unapologetic disrespect."

"Stopped by to buy 3 items and the produce guy was friendly and said good morning which caught me by surprise and said to myself wow customer service here is better! Then the Starbucks senior lady was neutral but ok and the younger lady was very nice. Went to pay and the self check out near Starbucks needed assistance but wasn’t getting any so I walked further to see an open cashier and noticed they had another section for self check out. Here is when things got interesting. There was a senior guy and I asked if the registers were open to which he said yes and pointed out to one of them as if that was the only one functioning. As I was paying the card reader wasn’t saying “take card back” so I asked him for help, he came over and I thanked him to which he said nothing back. I didn’t think much really. 5 minutes later as I was leaving, he said thank you and I thanked him back and then he said: you dropped your straw which I didn’t notice until he mentioned it. As soon as he said that I walked back to pick it up and said it is garbage now (meaning: it is dirty and can’t use it anymore) and tossed it on the garbage pin. As I was already walking back picking it up he had the nerve to say on rude tone: “it doesn’t take that much to pick it up” as if I was a dirty uneducated person who intentionally left it behind. To which I said: I didn’t noticed it fell off until you mentioned it. Thanks for letting me know. He said nothing at after that. It was really upsetting the level of prejudice amongst some individuals. But what else can you expect? It doesn’t take a degree or a special skills to be a nice person. I thought if anyone cares about customer service here, trying to “lecture” customers on not realistic issues isn’t pleasant."