Nordstrom

"Really disappointed on how i was treated. I came in to the store wearing my clean, blue collar, construction clothing. I asked to be measured and all she did was measure my waist. If i dress fancier next time, maybe she will take me more serious and do the correct measurements? You should treat all customers equally."

"I'm used to being greeted but I've never had that experience at this particular location. Bathrooms are hidden by the exit door and are relatively clean. If there was something I actually needed I'd shop here but at this point it's become a pass-through for the mall for us."

"Best salesman, plus Nordstrom's still gives thre employees commission...come to Alderwood Mall"

"My recent lunch experience at the Nordstrom Grill left me thoroughly impressed. From the moment I walked in, I was greeted with quick and friendly service, setting the tone for a delightful meal. The highlight of the dining experience was undeniably the food. The vegan burger, chicken tacos, gnocchi, and white chocolate cake were all exquisite. The vegan burger satisfied my plant-based cravings perfectly, while the chicken tacos and gnocchi were equally delectable options for those seeking something heartier. And to top it all off, the white chocolate cake was a heavenly treat that concluded the meal on a sweet note. What truly stood out was the attentive and caring service throughout my visit. The staff ensured that every aspect of our meal was enjoyable, making the experience all the more memorable. In summary, Nordstrom Grill not only offers a diverse and delicious menu but also provides quick, friendly, and caring service. It's the perfect spot for a satisfying and enjoyable lunch."

"I just had an absolutely PHENOMENAL experience with one of the personal stylists here, and I just had to tell the world! I've never shopped at Nordstrom for a few reasons, but I'm getting married later this year, and wanted some wardrobe pieces for the trip that would also last a long time. So, I set up an appointment with a personal stylist and left a couple notes about what I was looking for, including a request for white jumpsuits because I really wanted one for the trip. A couple days later, my stylist Elizabeth actually called me herself! She said she'd made me a digital wishlist of white jumpsuits from the Nordstrom website, but that there weren't really any in-store, and she was wondering if there was maybe anything else I was interested in trying on. I am SO grateful she took that time to call me, otherwise I would've been a little bummed out when I showed up and got this news. We discussed what kind of items she could pull instead, my general sizes in clothes and shoes, and a few other details. The appointment itself was fantastic! I had no idea where to go when I walked in the door, and a member of staff took a few minutes to radio around and walk me right to where I needed to be. Then I walked into a room full of curated picks as you can see in the photos. It blew me away how well Elizabeth seemed to know my style just from a brief phone call (I know it's literally her job, but still!) Her offers to pull other sizes, colors, and types of clothes were all right on the mark. And when I inevitably was between trying on pieces every time she came back, she didn't mind waiting for me to open the fitting room door. She was so helpful as a sounding board, too. I'm between sizes and had a lot of questions about sizing up/down or altering the size I was wearing. Ultimately, everything I got fits me beautifully. And it's been a long, long time since I've had clothes that made me feel that way. I had no idea I'd booked my appointment during the Anniversary Sale, one of the busiest times for them from what I saw. Despite a register not working, a printer being finicky, and me forgetting part of my personal info when applying for the credit card, I was sooooo impressed by how professional and solution-focused every member of staff was. A friend of mine has been telling me for years to just do an appointment like this whenever I need clothes, and honestly, I'm not sure I'll go back to shopping the way I have before. Thank you to Elizabeth and every member of staff who helped me out today! This was such a fantastic experience!"